21-06-2021 09:35 PM - edited 21-06-2021 09:37 PM
Many of the items I'd order from overseas (mainly China) are available from sellers located in Australia but they're using Aramex / Fast Way couriers. While they say they're in Sydney / Melbourne etc the items take 10-12 days to be delivered. There's an obvious pattern where you place the order and Aramex don't receive it for almost a week then it eventually goes onboard for delivery and many sellers of these items are doing this atm. They also make sure there's an extended period of estimated delivery so you can't do anything about it.
If I order something within Australia, I expect good turn around times but this is getting silly.
on 13-10-2021 02:34 PM
Brisbane to Sydney could take more than a month (or months) via Aramex. It's been 20 days since my parcel was picked up in Brisbane and I am yet to see it. Tracking status for this parcel has stopped as well.
on 13-10-2021 03:36 PM
My last delivery from Brisbane to regional NSW, around 6 months ago by Aramex (Fastway) was delivered overnight. I was stunned after I'd read all the bad reviews on the product review sites. A friend had an interstate delivery around 4-5 weeks ago and it was overnight too. We were both absolutely stunned! Very occasionally, they do get it right (I expect not that often though LOL).
on 13-10-2021 04:11 PM
There are other threads on this.
If you post critically on this issue, you'll have other members tell you you're thick for buying Chinese products. However, those members seem too thick themselves to realise that:
Most products are now made in China and the real question, as raised by the OP, is where are they located when I buy them?
Generalising Chinese products as junk is stupid. For many product ranges, virtually everything is made in China now, from premium to junk. Virtually all of my home entertainment equipment, kitchen appliances, office equipment and hardware were made in China and I'm happy with it.
Blaming this on Chinese registered sellers is stupid and misconstrues what those complaining are saying (perhaps intentionally), which is that the real problem is local sellers drop shipping Chinese products and eBay permitting it.
It's not rocket science, eBay could make listing page information reliable by imposing sanctions on sellers that lie about things like item location. It doesn't, so there are better options. I'm not going to risk waiting a month for an item to save a couple of $.
on 13-10-2021 07:28 PM
There is a massive difference between being made in China and being sent from China. Given the massive issues you seem to be having, I'm guessing that ebay isn't the place for you to buy. Sorry, but you are having way more issues than the average pleb.
on 07-04-2023 02:54 AM
Make payment through PayPal as they are good with seeking refunds for undelivered items, I avoid Aramex bcos they are so dodgy and that’s probably why sellers who use aramex should be avoided at all cost
on 07-04-2023 08:32 AM
I agree with you that ebay could make listing page information more reliable.
One way they could do it is to make seller location list just under item location.
What I have found is often those sellers who lie about item location are in fact registered as in China or elsewhere. They don't lie about their own location, I am guessing they can't. But they can misrepresent item location as ebay has no way of knowing if they have a warehouse here.
At least if buyers could see items listed as eg Sydney, but seller as located in China, they could make the call as to whether or not to support an overseas seller.
I agree, drop shipping by aussie based sellers can be a pain because you assume you are buying something local that should be quick to come. And something that has been made to Australian standards.
Sons and daughters is right in that there is a massive difference between items made in China but sold here and those being sent from China. There is no knowing what specifications they have been made to in that case. That's a safety issue or could be.
There is also no knowing if they are a knock off item.
Given that the whole thrust of this thread is long delivery times though, the best thing to do when ordering is look at the expected delivery date range. If it is weeks away, even though the item is listed as being in the next suburb, don't go assuming it will really arrive much faster.
Always assume the worst, that it will take pretty much the whole of the time before it arrives.
If it goes over the due date, just open a claim for item not received. It doesn't matter what courier company a seller is using, it is up to them to find one that will get the item to the buyer by the promised date, so if it goes over, open a claim.