Attacked by seller for neg

[ambersbabystuff]

I purchased some jeans (2 pairs) which arrived absolutely covered in fluff and cat hair.  Even though the price was a bargain, when I emailed the seller about the condition of the jeans the reply was "Probably the mohair throw that was under them for photo Glad u like them"  my further reply was that I was not happy about having to spend at least half an hour each pair trying to remove the fluff, with no reply by seller.  No apology. 

So I left a neg and a neutral, nothing personal, just factual (majority of my feedback given is positive) and copped an earful of abuse and bad language  via ebay message.  Now I wish it was 2 negs I left them.

[cq_tech]

Makes no difference anyway, as both negs and neutrals count as defects now. Neither does it matter what DSRs the buyer left because only one defect per transaction is counted. This new system really sucks.

[fixnwear]

black*poppy,

thank you for clarifying that - yes I did mean buyers!

Was racing to work this morning, still half asleep so to speak.

springy, I wouldn't know how those other venues mentioned by you operate, haven't bought anything of any of them - I just meant that

any normal stand alone site currently selling on the web doesn't have this f/back abuse problem - no f/back at all - but they prosper and function perfectly well without it!

Not only that - but any possible complaints or even just remarks are done differently.

When you take away the person's ability to be nasty in order to solve the problem with merchandise, when there is no some magic weilding weapon at the ready at all times - you find that even the same person will approach it totally differently, one way on Ebay, and dofferent way somewhere else.

That has categorically been proven in many instances - part and parcel of human behaviour.

If one knows that one is holding a trump card, or some other ultimate punishment - these are the results - and these boards are full of stories like this, along the same lines. 

I don't read all of it, no time, but from what I can see across the board, percentage of unfair treatment by the buyers far outweight stories about being cheated of one's money - or indeed any other similarly  heavy offence. It would have to be other way around to justify this heavy handedness with f/back.