on 22-08-2015 10:09 AM
When you receive a faulty item with a warranty card?
Is the seller in their rights to offer less than half of the cost of the product, for the buyer to keep the faulty product?
Then when returned a tracking number is provided for the return of all products, as the warranties are fraudulent and
EBAY responds by letting the buyer know, the parcel is still in transit after two weeks, therefore it's the buyers problem
While the seller is in their right to continue to sell products with fraudulent warranties and bribe buyers to keep their faulty products.
Who is contactable for Consumer protection?
23-08-2015 10:05 AM - edited 23-08-2015 10:09 AM
a warranty is only valid if the seller is an authorized dealer in that product. If they are not a registered business then I would assume that consumer laws do not apply.
on 23-08-2015 09:45 PM
@yonline09 wrote:
Is the seller in their rights to offer less than half of the cost of the product, for the buyer to keep the faulty product?
Yes, a Seller does have the legal right under Australian Consumer Law to offer a partial refund as remedy to a Buyer in the event there is a fault in a supplied product.
There is no onus on the Buyer to accept any such offer.
on 01-09-2015 04:54 PM
If there is no evidence of warranty