Charge back

[wardy079]

How does a chargeback to your credit card work?

Why would a bank even do it?

And what obligations is a buyer under in terms of doing this when having bought something off ebay?

I kind of figure that if I was the seller, I would hate for this to occur to me

Anyone shed any light?

[*sparklz*]

It is usually initiated when a buyer claims their CC was stolen or used without their authorization.

It is then up to the seller to provide proof of postage to the address of the CC holder.

Without that the seller looses their money and the item.

[***super_nova***]

If your CC gets stollen or your account hacked = you notice that there are some transactions that you did not authorised, you go to your CC provider and they put stop on all your transactions.  Which so far is fair.  Or if you pay with your CC and you do not get the item.

But then it seems it is up to all the sellers to prove that the cardholder did authorise the payment they received. 

What is even more unfair is, that the bank reverses all the payments until the sellers prove that the CC holder got their items, even if the buyer is not disputing that particular item. 

I can accept that when card is reported missing or misused, that all payments would be frozen, but then the CC holder should immediately go through the transactions and get the bank to unfreeze all those payments that they have no problem with. 

In this moment I have over $300 kept by PP (after CC chargeback)  and I am not happy; why should they keep my money when the CC holder acknowledges they received &  have no problem with the item?  Not to mention that I have sent the appropriate proof of postage almost 2 weeks ago.

[phorum_junkie*]

A bank chargeback can be initiated for one of two reasons. If it is a credit or debit card and the card holder has not authorised the payment then the cardholder can initiate a chargeback.

If it is a credit card or Visa debit card and the goods do not arrive or are not as described then the buyer can initiate a chargeback. Matercard debit cards do not allow this type of chargeback.

Of course sellers will not be happy if this happens but they can protect themselves if the transaction is through Paypal. If they post the item using a qualifying delivery method to the address on the Paypal transaction page then they will have Paypal seller protection and if there is a chargeback Paypal will have to cover it. If it is a case of not as described then the bank, just like Paypal, will require the item to be returned to the seller unless of course it is counterfeit goods and the buyer can prove that.

[wardy079]

I was just questioning it as it was a suggestion made in another post that I was in where the warranty isn't offered or is being honoured.  I thought that it was a really unfair way ome getting the money back.

thanks for explaining