Chargted twice for items, with only one order on my profile

[stucam-2]

The title basically says it all. I placed 2 separate orders for different items, and was charged 3 times. Once for each of the items i ordered, and another time for the total of the 2 orders together. 

I cannot find a way to contact ebay to get it fixed, and there is only 1 order for each item showing up on myebay.

I have been charged twice according to my bank.

Does anyone know a solution to this? Or a way to get in contact with ebay? Every phone number doesn't work and the live help always says it isn't available

[jellybirddesigns]

Are any of the charges "pending" or are they already processed?

[stucam-2]

Processed. My account has gone into negative because of the 2 transactions, but the payment to the sellers has gone through

[jellybirddesigns]

Might be an error on the banks side, rather than on Ebay's.

Either way, give your bank as shout in the morning and lodge a dispute on the extra charges.

[stucam-2]

Is there a reason i can't get through to the live chat? I can't find anything to indicate they're only open certain hours

[jellybirddesigns]

No idea what time chat are available, but I'm guessing that they can only see what you can see - one payment for each order.

How would they be able to see the extra charges? Only in your bank account can you see them.

You can certainly try, but I think your bank would be able to help more.

[janeababe]

Was the payment made via PayPal and if yes, is the extra payment showing up there? 
Also, have you contacted the seller? 
I would take a screenshot of the bank statement, cross out all the personal info and keep it handy just in case you need proof. 

I do think talking to your bank would be a good idea. 

Good luck