Cross About UNPAID ITEM Case

[randalls_choice]

I’m a bit **bleep** off about an unpaid item case.  The item has now been cancelled, but it left a bad taste on my mouse!  

I made an offer on THREE of the items if it included FREE POSTAGE as did the same item on the sellers store.  Instead of declining the offer which is what the seller should have done, I was informed I had “bought” ONE  item WITH postage.  

Three times I contacted the seller, requesting a correction or a cancellation.  I then bought THREE of the item from the same seller with free postage.   I told them I wouldn’t pay.  The eBay system kept contacting me, I made my case to both eBay and the seller, but I had no reply.

Finally, after A MONTH, the item was cancelled.  

After being a member of eBay since the “Noughties”without any negative feedback, I now have this blot on my record.  Will it pose a problem in the future?  Will the AI turn into AS (artificial stupidity) and bring this up?  Is there no avenue for appeal?  

Thank you.

[*sons_n_daughters* · Accepted solution]

If the item was cancelled due to buyer didn't pay, then as a one off, no, it won't affect your account and won't come back to haunt you. However, if you do it again and get a second strike, then yes, it can restrict your buying from sellers who have buyer blocks in place. As long as it doesn't happen again within the next 12 months, you have nothing to worry about. In 12 months time, the strike will disappear. At the moment, you can't see it, sellers can't see it, only ebay can.

[domino-710]

I hope your ' mouse ' gets over it. 

[sandypebbles]

You still do not have negative feedback

eBay has only allowed buyers to be given positive feedback since 2008

It's only your post here that alerts anyone else in the 'general public' about the non payment 

Not sure what it is you want to appeal? 

[springyzone]

You're still not going to get any negative feedback. Sellers cannot give a neg to buyers.

As sons n daughters says, even with a strike for non payment, it can't affect you unless you received more within the next few months. It is sort of like driver demerit points, they drop off after a certain period of time.

So don't worry about it, no one knows it is there anyway. It's annoying to have it on your record if you think it is undeserved but realistically, one strike alone won't affect you at all.

It took me a while to figure out what you meant. I am presuming you paid for the 3 you bought from the second transaction and you only told them you wouldn't pay for the first, which you didn't mean to buy.

I am just curious about one thing. If they were in the seller's store as free postage for 3, why didn't you just buy from that ad? Why did you make an offer through what was presumably a single sale item?

I was trying to figure out what may have happened and if it was a single item listing and you offered full price but added the note about buying 3 etc, maybe the seller had an auto response built into offers and the system immediately recorded it as a sale with all the original conditions. That's all I can think of.

You'd think the seller could have at least replied after the fact and come to some arrangement.

[randalls_choice]

Yes, my wife will take it shoe shopping soon and all will be forgotten …