on 06-11-2012 10:19 AM
X-(I've recently purchased a GPS from China Faulty on arrival, charger wont charge contacted seller they said send it back ..ok BUT AUSTRALIA POST SAID IF IT HAS A LITHIUM BATTERY IN IT, IT IS CONSIDERED DANGEROUS GOODS SORRY CANT SEND IT BACK Hmmmmm . This could change a lot, the way we think of buying a bargain from OS So no warranty ? Check out (Australia Post. Litium Battery Restrictions)
By the way I paid $85 for the item ..cost to send back..$65. Whoaah
on 06-11-2012 10:22 AM
Open a dispute via paypal and then once escalated to a claim they will tell you to return it.
Then call them and tell them about the battery and it would not be cost effective to refund and often they will refund you anyway.
on 06-11-2012 11:09 AM
This postal regulation only applies if the battery is internally fixed and is not removable. If it has a separate battery compartment then the lithium battery simply needs to be removed before the item is returned to the seller.
Incidentally, Registered Post International is the Paypal-approved service I use to return items to China or Hong Kong, and if you arrange with the seller beforehand, you'll generally only need to return the actual faulty GPS and not all the accessories which add to the postal weight, therefore costing more to send.
Each time I've had to return an item, the postage has set me back $17.90 plus the cost of packaging.
BTW, have you checked that the charger is outputting 5VDC as they all should? It is entirely possible that it is only the charger which is faulty, in which case you can either use a different charger, or ask the seller to send you a replacement immediately.