Disputes

[marc153640]

I have had a few purchased a few items lately, and I have noticed a trend of a few sellers sending items few weeks late, and more frustrating not at all. I wonder what weight ebay really has in it's ebay disputes when the seller refuses to communicate with a buyer or ebay itself?  Has ebay created a loophole for committing online fraud? mind you most sellers are great! It's always just a few to spoil it for others!

[foxette-in-sox]

Paypal is the best way to deal with disputes when sellers won't-Paypal has buyer protection.

So open a dispute for the items not received & escalate to a claim-as long as you open a dispute within 45 days of purchase,you are covered.

[2106greencat]

I Dream of Genie boxed set?? Too late for paypal now, but I would contact seller and advise if refund is not received within 48 hours you will be handing over to Internet online fraud sqaud.The DSR's are total crap, but not a seasoned seller so may fall for it. Woth a try IMO

[muffett.2008]

The big problem I have is that Items from the US, EU and England, take up to two months to arrive, I started to lodge a dispute a couple of times, then the package arrived.
 This just caused extra cost and concern to those involved, however I have had one recently that looks like I am $100+ out of pocket, the seller said customs, checked with them...no, then Aust. Post......no, now he's saying he will send when it returns.
 As the item disappeared from the feedback list, I can't even give him a bad wrap. Ebay says stiff chedder, it's more than 45 days, this item was an August date, I'd love to out him, just don't know how. 

[phorum_junkie*]

There is NO extra cost to the seller if you open a dispute within 45 days, you can still wait another two weeks before escalating to a claim, all that happens is the amount of the dispute is frozen in their account so they cannot withdraw it. If Paypal finds in your favour then again there is no extra cost to the seller, they will just have to refund the same amount you paid them.

If a seller is daft enough to use a postal service that is going to take more than 45 days, and there s no such service from the US, and you get your money back and then the item turns up all you have to do is re pay the seller.

You need to toughen up, if an item hasn't arrived within 3 weeks for domestic and 4 weeks for overseas and there is no valid tracking number to show it is in transit open the dispute.