Do I need to start the return on Ebay if replace an item.

[dandy2021]

The seller agree on my request for a replacement and send me a return label. They will send another one to me once receive the returned (instead of refund).

Should I launch the return on ebay ?

[countessalmirena]

Yes.

I would avoid a replacement; you can always repurchase after receiving a refund.

But you should read the Money Back Guarantee policy page to understand the timeframes, deadlines, requirements, etc.

https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-pol...