EBay have refunded me to a non existing old credit card….i can’t find a way to contact thEm

[dimichelle49]

I’ve recently was refunded to a non-existing older credit card which I had removed from my account but somehow eBay has still refunded me to that card.

My problem is I have tried to find a way to actually speak to someone about it and I’m just going around in circles, going nowhere!.going nowhere!.Any advice appreciated thank you

I need to notify a person? Can anyone help me here? Thank you

[sandypebbles]

Refunds always  go back to the funding source

May try speaking with your bank?

[lezned-toycollector]

Obviously using the same options with the help bot will always produce the same result.

If you don't want to stay stuck in a loop, try changing up your input. Doing so will produce a different result.

You need to tell the bot whatever it is that you're trying to achieve. If you want to interact with a human, type in "speak with agent".

[*casey*]

"EBay have refunded me"

As a buyer or a seller ?

As a seller, refunds would generally go to your eBay account, to be offset against other selling fees