Feedback for Buyers

[northwestnsw]

Hey Guys,

I'm a new member of ebay and went mad and bought about 10 things so far. The first 2 sales went very smoothly, as I'm sure all the rest will too. Here is my issue tho. I have paid for all 10 items. Did it straight away. With the first 2 sales, the sellers didn't give me feedback until I gave them feedback, and I'm pretty sure the other 8 are going to do the same thing. It just seems to me that its a kind of extortion. If I don't leave feedback first, then I don't get  feedback from them even tho I paid for my items straight away. If I want those numbers beside my name, then obviously I have to leave positive feedback first for them, no matter what happens.

[go-tazz]

I leave feedback after I have posted the item/s as an added check so that the buyer knows when I sent the

item/s,(and I state that in my listings).

IMO,the buyer has done everything right to this point and deserve their feedback.

If there is a problem after I have sent the item/s I hope the buyers tries to sort it out first and I always have the

option of replying to their feedback,(trying to warn others can be done via this as well)

Problem buyers are always easy to spot by the feedback they leave,(hence why that's a better indication to look

at feedback they leave then feedback they have received).

A seller can't leave a neg so waiting to leave feedback is pointless IMHO.

My feedback only relates to the period off when the buyer bought their item/s and to the time it was posted

,nothing else,

Each to their own,

[i-love-my-sheep]

---

@au-cowi wrote:

Maybe I was not clear in my original post. As a buyer, I commit to buy an item, and then
pay for the item. The rating given to me by the seller should only be based on that. It should
never be based on whether I gave good positive feedback to the buyer first, as it should be the seller that gives
feedback first.
Obviously the people that have responded so far are sellers.
i-love-my-sheep, you say that you stopped leaving feedback first because some buyers tried to scam you after you left
positive feedback for them. Well, whats to say a seller won't do the same to a buyer?
Most of you say buyers should not worry about feedback and not to get into that side of things. Well, some of us want
to get into that. Some of us want to get up good numbers for buying. Sellers should consider doing the right thing and leaving
feedback as soon as the buyer has completed their part of the transaction, not waiting to see if the buyer leaves good feedback first.

---

No, I did not say I stopped leaving feedback first because I had been scammed by buyers, I said that I stopped leaving feedback because buyers weren't leaving it for me. They had their feedback, they didn't give 2 hoots about then leaving it for me.

As already mentioned by another buyer, the transaction is not complete until you receive your item. Why should I leave you feedback raving about how wonderful the transaction was, only for you to turn around and tell me it's the wrong shade of pink, or wearing that chain makes you feel uneasy, then opening a case against me for item nor as described?

A lot of buyers are hard to please. Sellers have had their accounts restricted because someone felt that what they bought was one shade of pink lighter than what they thought, or there was a piece of hair on the dress they bought. Yes, it happens. Not saying you are like that, but as we don't know you, how do we know?

You will probably find that come Nov 1, a lot more sellers won't leave feedback until they have received it first as the rules are changing (again), which could have detrimental repurcussions for them. They won't leave feedback and risk the transaction shutting their account down.

Something else you need to know, while I totally understand how nice it is to see your feedback number rise, if you buy 10 things from one seller, even if they leave you feedback for all 10 items, your feedback will only go up by 1. 

I have been a buyer a lot longer than a seller and even now, I still buy far more than I sell. I learned a long time ago that feedback as a buyer really doesn't matter. I always leave feedback as soon as I receive my items. If the seller doesn't leave it for me (although majority do), I really don't worry any more. Anyone who buys anything off me doesn't care about my buying feedback, they only care about what my feedback is as a seller.

As also mentioned by another buyer, if you place this much emphasis on receiving feedback, you are going to find that after awhile, you won't be able to buy from a lot of sellers. Word gets around about bad buyers. Sellers are very quick to block buyers, and will be even more inclined after Nov 1.

[bakeandfry]

feedback for me as a buyer is pointless, and yes I have brought items and got no feedback, I don't care, as long as I get what I paid for. I always leave feedback for seller, and sometimes even give feedback before I get items. Its called trust.

[nowayjose13]

you sound like a great buyer to me welcome to Ebay!!!

as a small seller i leave feedback as soon as payment is received,it's my way of saying thank you,

and as a buyer i do not like it if in a listing it says ' i will leave feedback when you have left feedback for me' it sounds like the seller does not appreciate me buying from them and cant be bothered to say thank you

if a buyer turns out not to be nice i leave follow up feedback i dont just presume a buyer might be trouble

[k1ooo-slr-sales]

---

@au-cowi wrote:

Maybe I was not clear in my original post. As a buyer, I commit to buy an item, and then
pay for the item. The rating given to me by the seller should only be based on that. It should
never be based on whether I gave good positive feedback to the buyer first, as it should be the seller that gives
feedback first..

---

you are not the first, and probably wont be the last, to come here with this exact view on when a seller should leave a buyer feedback.

Feedback is said to be the member's opinion of the whole transaction.  For this reason, many believe that feedback should be left once the transaction is concluded.  For a seller, the transaction is far from over once the buyer pays.  Taking this to an extreme, if the transaction was concluded for the seller once the buyer paid then they would not need to post the item, would they?  I know this is a ridiculous analogy, but think about it for a while . . . . . . . the transaction is not concluded just because the buyer pays.

There is a poster (g'day belinda) that many long term readers will know of who came here with the same opinion as you.  While her thread was active there was another thread from a seller about a buyer of theirs who turned out to be very troublesome.  While reading that thread she conceded that her view that she paid therefore seller should leave her feedback was flawed.

au-cowi . . . . . I would ask that you do a similar thing by taking a moment to read this entire thread and then come back and let me know if you think the seller should have left the buyer feedback as soon as they had paid, OR, should they have the right to decide when or if they leave feedback

http://community.ebay.com.au/t5/Selling/Habitual-neg-feedback-leaver-says-item-is-not-as-described-O...

[foxette-in-sox]

I joined ebay to buy items, not feedback-maybe I'm just strange lol

[cq_tech]

Maybe not strange, but from what I've been reading, you're apparently in the minority.

[bsal6160]

---

@lyndal1838 wrote:

And just for your information, these boards are read by buyers and seller alike.  It gives us an indication which other members we want to trade with

If we see a member who is likely to cause us grief either as a buyer or seller we can decide whether to trade with them or not. And seller have the added luxury of blocking buyers that they do not wish to deal with.  Unfortunately buyers have to remember who they do not wish to deal with.

---

Not quite right Lyndal, a buyer can set their search results to EXCLUDE any seller they wish. A fact not known by many.

[lyndal1838]

---

@bsal6160 wrote:

---

@lyndal1838 wrote:

And just for your information, these boards are read by buyers and seller alike.  It gives us an indication which other members we want to trade with

If we see a member who is likely to cause us grief either as a buyer or seller we can decide whether to trade with them or not. And seller have the added luxury of blocking buyers that they do not wish to deal with.  Unfortunately buyers have to remember who they do not wish to deal with.

---

Not quite right Lyndal, a buyer can set their search results to EXCLUDE any seller they wish. A fact not known by many.

---

You are right there bsal.....a lot of buyers don't have a clue how to exclude sellers, including me.

Could you enlighten us please?

At the moment I am only buying from sellers I have been dealing with for some time but sometimes it would be handy to know you are not wasting time looking at sellers you don't want to deal with.

[k1ooo-slr-sales]

---

lyndal1838 wrote:

---

bsal6160 wrote:

---

lyndal1838 wrote:

And just for your information, these boards are read by buyers and seller alike.  It gives us an indication which other members we want to trade with

If we see a member who is likely to cause us grief either as a buyer or seller we can decide whether to trade with them or not. And seller have the added luxury of blocking buyers that they do not wish to deal with.  Unfortunately buyers have to remember who they do not wish to deal with.

---

Not quite right Lyndal, a buyer can set their search results to EXCLUDE any seller they wish. A fact not known by many.

---

You are right there bsal.....a lot of buyers don't have a clue how to exclude sellers, including me.

Could you enlighten us please?

At the moment I am only buying from sellers I have been dealing with for some time but sometimes it would be handy to know you are not wasting time looking at sellers you don't want to deal with.

---

bsal posted the method on my Helpful advice for buyers thread a while ago (post #49).  http://community.ebay.com.au/t5/Buying/Help-and-advice-for-buyers/m-p/1551627#M46686

Here it is (as posted by bsal):

Click on Advanced (Next to the search button)

Scoll down to Sellers

Tick the "Only show items from:" box

Change Include to EXCLUDE

Type in username of seller to exclude from your searched items.

I took a screen grab to show this part of the advanced search

You can change "Exclude" to "Include" and then list multiple sellers with a comma between IDs.  For you lyndal, you could check to button for "List of sellers I am following" and make sure you follow sellers you want to appear in your search results.

**Once again, credit goes to bsal for this information**