Firefox ~ won't log in to Paypal

[five_eyes]

G'day all,

Anyone else having this problem?

Since last Friday I cannot log in to Paypal using Firefox v30.0.

I can with Internet Explorer ( which is a real about face!)

All I get is the spinning circle with the word "loading", which stays that way for 10 minutes or more.

Everything else is working fine with Firefox and I have the same problem whether I am on my computer at work or the one at home, both running XP SP3 and Firefox 30.0

???

[five_eyes]

Still no good for me.

I have nothing else to click on, all I see is a totally blank page with the little rotating circle and above this the wording "One moment..."

Sory for the misinformation in my OP, it wasn't saying "Loading" but "One moment..."

I have done the cache & cookies bit, makes no difference.

[*crikey*mate*]

change browsers..

I did with my uni one

swapped to Chrome and it went through in a sec - on firefox, was still loading three hours later! and that was just to get to the page to be allowed to upload something

[davewil1964]

Reboot. Type 'paypal.com.au' into your address bar.

if you're not also mando, you are not alone, but I like many still use XP and Firefox and I haven't had a problem logging in.

It would seem, therefore, that the issue is somewhere on your end.

And the suggestions will usually fix issues.

Otherwise try Chrome.

[2011.narelle]

I just tried on Firefox again & it still got the the one moment thing circling.Everything else working as normal with Firefox.It's just having a problem with Paypal.

I have a Mac & that version of Firefox has been on it for probably over a year & a half.Probably needs an updated version or something,will get my nerd son to mess with that tomorrow.

I went through Chrome with no problem.

[trusteduserid]

So many people saying they have a problem, only one saying that the cleared the cache/cookies.

Why am I not surprized.

If the problem continues I would either be reinstalling Windows (from a back-up if possible) or removing Firefox and downloading it again.

[*crikey*mate*]

well some of us are technically challenged, you know?

[trusteduserid]

Surely most people can follow simple instruction's, I left these in my first post-

Spoiler

Clear the cookies and cache..

If you are are unsure how to clear the cache etc. this will help- CLICK HERE

If that does not work try disabling Java script.

I apologise to anyone who does not have a clue about computers,  probably better to get someone to guide you through it.

[trusteduserid]

Spoiler

Clear the cookies and cache..

If you are are unsure how to clear the cache etc. this will help- CLICK HERE

If that does not work try disabling Java script.

I apologise to anyone who does not have a clue about computers,  probably better to get someone to guide you through it.

[*crikey*mate*]

You don't know me very well yet, do you?

LOLOLOL

When it comes to techy geek stuff, there is no such thing as simple instructions LOL

I still get excited when I press start and my computer turns on!

On Windows 7, I had the whole cache, cookies, defrag, virus and malware scans down pat

Since I've swapped to Windows 8.1 - NFI on anything but my Malware and Virus scans. Don't even know where to find my cache and cookies - still haven't figured out even where anything I scan goes to *blush* its just lucky occasionally I get lucky and stumble across it!

Even resorting to You Tube instructional videos, it still takes me ages to get the hang of the techy stuff with any confidence

[trusteduserid]

Lol, obviously not that well.

It does not matter what Windows OS (operating system) you are using, if you are using Firefox as a browser, it will be the same process to clear the cache not matter what OS you are using. If you can't work it out, I suggest you download Ccleaner, it's free and is a great, easy to use program.

Sometimes the ISP cache must be cleared, even though your internet connection is still working. To do this, click on ''Start'' down the left hand bottom corner of your screen (the little Windows icon), click on ''Programs'', click  ''Accesorries'' and click on ''Command Prompt''. Once command prompt is open, type 'ipconfig /flushdns'' (without the quotation marks). It should then look like this-

The other way is to click ''Start'',  and type in ''cmd.exe'' (without the quotation marks) and press enter. Now type ''ipconfig /flushdns.

If that does not work sometimes you need to find command prompt in ''Accesories'' right click command prompt, it will open as administrator. Now type ''netsh winsock reset'' (without the quotation marks). It will prompt you to restart your computer, re-boot and that's it. Too easy (for me anyway lol).

If this has not worked and the problem is still there, there is a good chance that your computer has a virus. In this case run all scans and it would be advisable to reinstall windows from a restore point that you saved earlier (you should have one at all times!).

Confused yet?

[*crikey*mate*]

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@trusteduserid wrote:

Lol, obviously not that well.

Well, there is no need to look so pleased about it!

It does not matter what Windows OS (operating system) you are using,

I'm willing to bet all the money in my pocket that it does...

if you are using Firefox as a browser, it will be the same process to clear the cache not matter what OS you are using. If you can't work it out, I suggest you download Ccleaner, it's free and is a great, easy to use program.

Yeah well, it's hiding on mine.

Sometimes the ISP cache must be cleared, even though your internet connection is still working. To do this, click on ''Start'' down the left hand bottom corner of your screen (the little Windows icon), click on ''Programs'', click  ''Accesorries'' and click on ''Command Prompt''. Once command prompt is open, type 'ipconfig /flushdns'' (without the quotation marks). It should then look like this-

Nope - none of that stuff is there on mine - it's hiding now. I know where it USED to be on Win 7 - but now it's gone -

The other way is to click ''Start'', 

I don't even have a start button

and type in ''cmd.exe'' (without the quotation marks)

Do you expect me to remember all that?

and press enter.

*looks excited*

I know where that is!

Now type ''ipconfig /flushdns.

Now you're just mocking me

If that does not work sometimes you need to find command prompt in ''Accesories'' right click command prompt, it will open as administrator. Now type ''netsh winsock reset'' (without the quotation marks). It will prompt you to restart your computer, re-boot and that's it. Too easy (for me anyway lol).

Nope - you lost me way back up there somewhere

If this has not worked and the problem is still there, there is a good chance that your computer has a virus. In this case run all scans and it would be advisable to reinstall windows from a restore point that you saved earlier (you should have one at all times!).

Confused yet?

*Nods*

You lost me at "press start"

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