Garmin Australia not honoring warranty

torvet1
Community Member

I recently purchased a new Garmin Edge500 Cycling Computer on eBay. The computer developed problems within about one month of purchase. I tried to resolve these problems with the assistance of Garmin Australia, but eventually Garmin informed me that the unit should be replaced.... but that 'eBay purchases are definitely not covered under manufacturer's warranty'.


Has any other purchasers of Garmin products encountered this response from Garmin?


I cannot see how any new Garmin product purchased on-line via eBay or whatever, can result in the voiding of the warranty.

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Garmin Australia not honoring warranty

Its not just Garmin, many maufacturers wont honor warranties for purchases made on Ebay. Is the seller a registered business?

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Garmin Australia not honoring warranty

Not many manufacturers will or can honour a warranty on eBay simply because they can not be sure of the condition of an item sold outside of their own quality control. The only way would be if the seller is a registered distributor for the manufacturer.

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You can't please all the people all the time, so now I just please myself


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Garmin Australia not honoring warranty

Are you in Hong Kong ?

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Garmin Australia not honoring warranty


Are you in Hong Kong ?



 


Sorry .Wrong fb, It's been a long day.


How long ago did you buy it and was it from a registered distributor as GC asked ? 

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Garmin Australia not honoring warranty

Nite Nite Iza - :^O

_________________________________________________________

You can't please all the people all the time, so now I just please myself


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