Hi guys, need some advice.
Ordered a couple of bulk packs from the US, parcel went through the global shipping program etc. etc. and has been marked as "Delivered" to my home address - this was a week ago. My mother has been home everyday to sign and accept delivery. No door knocks or bell rings. The package hasn't been left or anything. Basically - I don't have my parcel.
I opened a case with ebay, in my frustrated state the best I could do was "I want the items" and sent a message to what I thought was the seller. I got a "case close" email about 2 minutes later from eBay saying I'm not getting a refund. Emailed back slightly more frustrated saying I did not ask for a refund, and requested details of who to contact in terms of courier company.
What is the go with the global shipping program? Could my package have been stolen? My parents live in a very quiet town, large blocks of land - have never had any trouble with things being stolen etc. so this was not my first thought.
Has anyone else had this kind of trouble? If any one has some advice or anything let me know.
Thanks.
