How do I get a refund from a seller; electronic Item broken within 12 weeks of purchase?

[chrispey01]

Sort story......Food vacuum sealer, sparks and ttttzzzt then white smoke.

Every neg feedback the seller has received had a reply note to indicate the seller would replace or refund. I can't even get a return email. Item came with 1 year warranty; I am being ignored. How do I get the sellers attention and a refund?

[phorum_junkie*]

If it is less than 45 days then you open a Paypal dispute, assuming that was how you paid. If it is over 45 days or you paid by bank deposit you will just have to keep contacting the seller as a warranty on ebay is pretty meaningless unless it is a manufacturer's warranty and the seller is an authorised reseller.

[chrispey01 · Accepted solution]

Well, I managed to get the sellers attention and a replacement.... a happy ending.