How do you decipher auspost emails about when the item is on your doorstep?

[orabrush]

I get emails about delivery and it isn't here. Is it at my local Australia Post sorting factory?

[lyndal1838]

The tracking should show where the parcel is.   What does it say that is not clear?

[tbt47]

You haven't perchance received a notice saying they tried to deliver but you weren't home and your parcel is waiting collection at the Post Office?

Cheers

[audio-spot]

Just had a thought, maybe it's a phishing email?

[*tippy*toes*]

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@audio-spot wrote:
Just had a thought, maybe it's a phishing email?

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That's a high possibility. There have been a number of reports of AP phishing emails saying there was a parcel for collection and to click on the attachment to print out a label. I'll see if I can find the link.

[*tippy*toes*]

Are the emails asking you to print out a label to take to the post office, or asking you to click on a link? The forums don't like posting links to Aust Post, but if you go to the AP site, scroll right down the bottom and click on the security link. Then click on the scam alerts link and there will be links to different scams. You should be able to see if the email you got is there.

If it asked you to click on a link or attachment, update your virus scanner and run a full scan. Make sure you have no programs open at the time. If you don't already have it, download and run a full scan of Malwarebytes Antimalware. To play it safe, I'd run both programs while in safe mode with no network access.

If you run a windows computer, the easiest way I know to get into safe mode is do a cold shutdown of your computer by using the on/off button. Don't shut down as normal. Turn the computer back on and when the black screen appears, use your arrows to highlight safe mode without network and hit enter. A whole heap of stuff will scroll down the screen, that's normal. Once started, your desktop icons will be huge and the words safe mode will be in each corner. When they're done, restart as normal using the start button.

If the scanners find anything, change all your passwords. In fact, play it extra safe and change your passwords on your smartphone if you have one, while it's not connected to the home network.