How do you obtain a sellers details when they are not answering your emails on an item you have won?

[davewil1964]

I believe there is an option to get sellers' phone numbers.

But if they won't answer messages there is a fair chance they won't answer the phone.

Open an INR dispute; that might wake them up.

[thecatspjs]

If you have a current transaction with a member to get their listed phone number:

- Next to the blue Search button at the top right of the page clicked Advanced

- From the list that appears on the right, under members, select Find contact information 

- Complete the relevant details and the sellers contact details will be emailed to your email address (and yours will be emailed to the seller)

[lyndal1838]

How long ago did you win the item?

A lot of people are not at their computers every day, especially over the weekend.  Maybe wait till tomorrow to give them a chance to answer your messages.

[zelly888]

As Lyndal said alot of sellers don't attend their business premises over the weekend so maybe try during the week

[thecatspjs]

I imagine the OP may be keen to organise collection of a pick up only item.

[lyndal1838]

I must have missed where the OP said it was a pick up item, or are you just guessing Catspjs?

[thecatspjs]

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@lyndal1838 wrote:

I must have missed where the OP said it was a pick up item, or are you just guessing Catspjs?

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I answered the OPs question - unlike others.

I believe my posts may have relevance to the OPs situation.

You can quite easily check that out for yourself Lyndal.

[lyndal1838]

The only item I could see that the OP has bought recently was a small item from Hong Kong a few hours ago.  I doubt that the OP would need to ring an overseas seller after that length of time.

[thecatspjs]

Perhaps you need to have another go at searching and looking at that history then, because you are incorrect.