I purchased masks listed to be sent from Sydney, AU. Soon after my purchase I looked at my order only to find that the ones I purchased had been changed to a cheaper completely different unbranded one.
Seller also changed the listing description and the location to “outside of Australia”.
Within 3 minutes I asked to cancel the order through purchases and also inboxed the seller only to see my order immediately change to “shipped”.
About 10 minutes later the notice came through that the seller rejected to cancel the order. 2 days later they reply to the inbox message saying they sent the order.
I get the masks almost 1 month later to find that they are infact not as described and cheap quality copies.
I started a return which I had to escalate because the seller refused a return and offered a ridiculous amount to keep the cheap **bleep** he sent because it”s not “worth it” for him to have them returned.
eBay first stated the return wait is approx 48 hours or in some cases a couple days more.
They extended the 48 hrs by an extra 5 days. Now I log in to find that the 7 days already passed has now been further extended another 4 days. That will make it 11 days to “maybe” get this return label from the seller... seriously.... ???
I paid a total of $147.00 for masks a seller sent that are in fact worth $14.00. I do not want them, they are not as described and not what I purchased!
What do I have to do get this return sorted and send the **bleep** back for my refund???
