I have not received money for an item returned after dispute

Hi,

 

I returned a hedge trimmer as per instructions by ebay.  The trimmer has been delivered back to the seller, but I have not yet recieved my money.  Can you help.

 

Kind regards

 

Cathie Byers

Message 1 of 6
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I have not received money for an item returned after dispute

Call paypal and find out what is going on.

Message 2 of 6
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I have not received money for an item returned after dispute

you are asking on ebay Australia here, not UK.   but please make sure your dispute has been escalated to a CLAIM and furnish paypal with your proot of return shipping.

 

 

goodluck

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~~ ~~ ~~ Those who do right, have nothing to fear.
Message 3 of 6
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I have not received money for an item returned after dispute

If it is a UK buyer and seller then it is ebay who need to see the proof as it is them who provide the buyer protection.

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Message 4 of 6
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I have not received money for an item returned after dispute

Is this the UK site?

Message 5 of 6
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I have not received money for an item returned after dispute

No Dylan, it is not the UK site but the OP is in the UK.

PJ was just clarifying that the rules in the UK are different to the rules in Australia regarding Buyer Protection.

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