on 16-06-2014 12:34 PM
Hi I have sent a pair of boots back to the US as agreed with the seller for a refund of the purchase price and the seller refuses to answer my emails and refund me the money, I am continuing to try and contact him but as yet no response. What do I do?
on 16-06-2014 12:49 PM
@mollyfennesther wrote:Hi I have sent a pair of boots back to the US as agreed with the seller for a refund of the purchase price and the seller refuses to answer my emails and refund me the money, I am continuing to try and contact him but as yet no response. What do I do?
Have you opened an 'item not as described' claim with paypal? (assuming it is within 45 days so you can make a paypal claim).
Did you send the boots back by tracking as paypal would have asked for?