I was sent the wrong shoe size - please help

[kezra787]

I purchased 2 pairs of size 8 shoes from different sellers.

The first pair has sole size 39/245 conversion: 39=size 6 Aust. 245=size 7 Aust

The second has sole size 240 which is size 5 Aust.

The first seller has requested I post shoes back and receive a refund.

My question is:   why do I have to pay for the return postage when the size was incorrectly described?

[shoesonthegoau]

I also noticed on your feedback left for other seller is that. You said 25cm inner sole is a size 7 this is. It correct 25cm is generally a size 8 I have yet to see a size 7 inner sole being 25cm. I'm not sure what size conversion you are going on but it is not a typical Australia size conversion. But most of them are incorrect. Ebays size conversion is also incorrect. 

[more-champagne]

Well think of it this way, if you purchased something from a shop that was not right, or you were not happy, you would have to go to that shop and request a refund or exchange.  That's the way I look at it.