Seems there has been a compulsory shipping change for International buying? A delicate silk/velvet jacket about $200 arrived in a shipping box that had been "slashed" then taped closed with an inadaquate piece of sticky tape marked "eBay Pitney Bowes" and part of the velvet jacket was protruding out from the slash and was stuck to the tape. This is a shocking standard for shipping and is not acceptable. There was NO protection of the garment with tissue or plastic wrap, yet the vendor assured me they had done this and I believe them for they appear to have real pride in their garments, hand-made. It would seem that Pitney Bowes slashed open the cardboard shipping box in a very unprofessional manner that would have cut anything inside the box. Maybe the wrapping was slashed so Pitney Bowes removed it, then taped up the slash in the box? To have such a delicate, expensive garment treated in such a way in unacceptable to me, who shops Internationally for many years, especially from the USA to Australia.
I have now decided to stop buying Internationally on eBay if the only shipping choice is through a 3rd Party, who apparently opened the box in this way to "inspect" but failed in its Duty of Care to give the same standard of shipping originally displayed by the Vendor.
Has anyone else had this problem? A few days earlier I had a similar problem with this 3rd Party type of shipping when the Vendor of some earrings said that I had not paid the right amount of purchase/shipping. My PayPal showed I had, but that it had TWO charges ... one for the Vendor and one to Pitney Bowes. Two hiccups in two recent purchases is too much for me, so goodbye to eBay if you don't give a better standard of International Shipping. I will try to attach two photos of the slashed box with the tape showing red velvet on it from the garment.
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