Issue with refund of shipping via Global Shipping Program

[frogwah]

I won a top from a UK seller and paid the total cost of 16.50 pounds for the top and 15.39 pounds for the shipping (via global shipping).

As it turns out, the seller had linked her paypal to an old email address and did not receive my payment. Eventually we got around to cancelling my payment to her, and cancelling the Ebay transation.

Problem is I only got back the sum of 19.50 pounds, which is presumably what she got from my original payment (16.50 plus 3 pounds for shipping), and the balance from the total payment of 31.89 pounds (which is what went to the global shipping) was not refunded to me.

How do I also get back what was paid to Pitney Bowes? The seller has now cancelled the transaction in Ebay, but I am short over 10 pounds.

[twyngwyn]

Sharon Johnson....you are not contacting anyone here who can help you....please read above & contact the seller

[davewil1964]

Sharon obviously thinks eBay works by osmosis.

She's posted the same complaint twice on this thread, so it would appear she is not looking for solutions, just miracles. Otherwise she would actually read what has been posted. Not tp mention that her complaint doesn't necessarily have anything to do with the GSP.