Item being held

I have at present an item being held at Global Shipping Centrein UK as it is a prohibited substance((anti-bacterial powder). Will they send it back to seller possibly and am I entitled to refund in this instance?
Message 1 of 47
Latest reply
46 REPLIES 46

Item being held

Antibiotics are on the restricted imports list. It is easy to find out if what you want is estricted: https://www.border.gov.au/Busi/Impo/Proh

 

__________________________________________________________
.
Education is what you get from reading the small print. Experience is what you get from not reading it.
Message 21 of 47
Latest reply

Item being held


@davidc4430 wrote:

complete waste of time, michelle never will listen

 

head and brick wall come to mind


I want to marry you David ๐Ÿ™‚

Message 22 of 47
Latest reply

Item being held

Don't, David, she comes with foster-cubs. Smiley Very Happy

Message 23 of 47
Latest reply

Item being held


@book-of-hezekiah wrote:

Hi Michelle,  

Who said the item is prohibited? If it was Australian Customs and Quarantine then you have made the error and unfortunately have lost on this sale. As others have said it is the buyer's responsibility to know about their local laws.

 

If it was the GSP arbitrarily putting it on their banned list contrary to Quarantine information then something else might come into play. Alas I have no experience with the GSP. I suggest looking on the Australian Quarantine website to try to find information

It makes no difference whether Australian Customs and Quarantine says it is OK to import an item....if the GSP says NO then the answer is NO.    They will not budge no matter how much you argue.
As an example, some knives are not acceptable here so the GSP will not even ship a butter knife.
Message 24 of 47
Latest reply

Item being held

Hi everyone, the discussion is getting a little heated.  Please be sure to keep your communications civil.  Thanks!

Message 26 of 47
Latest reply

Item being held

awww, it was funny

 

(walks away with his pile of books under his arm)

Message 27 of 47
Latest reply

Item being held

david, I think it was a reference to your other post on this thread . . . . the one that is a little heated (just a little).

 

It's cold here where I am, I could do with a little heat.

Message 28 of 47
Latest reply

Item being held

Thanks Lyndal for that clarification.

 

I would like to take advantage of your knowledge, if I may, and ask this - does a buyer now have to research their local Quarantine & Customs (as they always did) and if they say an item is permitted by law, then also have to go and research the item as to whether or not the item is permitted to be sent by the GSP under policy? Or can the GSP be random? Thanks.

 

The GSP can be stupid (just in case people didn't notice the first squillion times it was said).

 

Message 30 of 47
Latest reply