Item bought on July 23 not received.

Anonymous
Not applicable

I bought an item on July 23rd, have not received it.  It's been 24 days, I have msg seller twice, what should I do?

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Item bought on July 23 not received.

rkwm888
Community Member

if you paid with paypal open an item not received dispute now, you have given the seller enough time

 

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Item bought on July 23 not received.

You have 45 days from when you opened the dispute to be able to resolve it, so make sure you aren't too hasty with that. Like rkwm888 said, after over three weeks and no contact from the seller, that seems like a good time to open a dispute.
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Item bought on July 23 not received.

As item is only located in Victoria there is no way in the world that you shouldn't have received it by now.

 

And if seller is failing to respond,even more reason to open a dispute NOW.

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Item bought on July 23 not received.

Anonymous
Not applicable

Thanks foxette, how do I open a dispute pls?

 

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Item bought on July 23 not received.

Anonymous
Not applicable

Thanks everyone, only one reply showed up at first, didn't want you to think I was rude, LOL

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Item bought on July 23 not received.

Go to your purchase summary and on the right hand side click on the down arrow - click on resolve a problem and follow the instructions through paypal. It is fairly clear, just take your time to get it right.

 

In my view, the seller should have contacted you immediately they were aware you hadn't received your item, very bad form on the part of that seller. However things do go wrong, so continue to treat them politely.

 

Good luck, I hope it all works out for you.

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Item bought on July 23 not received.

Anonymous
Not applicable

It was my mistake I didn't ask the question in the right place. The seller has replied to me, and I have learnt the right way to do it, many thanks folks.

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