hello all
I purchased a hydration back pack a little while ago, when i received it, I noticed that the hose had been squashed in a couple of areas causing flat spots, I immediatly contacted the seller advising them of this, they said if i wasnt happy with it to send the whole item back, I then asked if they could just exchange the faulty/damged hose,I sent them that request a couple of times, they replied a week later Asking if i would like to just send the hose back, *hand smacks forehead* I then replied to that mail saying yes, thats what ive been requesting and if i could have a auth to return #. I didnt receive anymore correspondance from the seller after that," roughly" a week went by with no contact from the seller so i opened a dispute .
I won the dispute but have been told to send the whole item back,,,all i want is to have the hose replaced or partial refund so i can purchase a new hose, I told paypal that and they have tried to contact the seller but the seller hasnt responeded in the 3 day time frame, ive asked paypal what will happen if the seller doesnt respond within the second three day time frame, paypal said i will have to send the item back..:0(
Anyone have any advice
thankyou in advance for any good advice
