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Non Delivery

lactow-0
Community Member

On 7th November I made a purchase from eBay Commerce Australia Pty Ltd,   Paypal confirms payment  $69 however  my eBay account has no record of the purchase,  and no delivery.     Is this a scam? 

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Non Delivery

eBay do not sell anything, you 'pay' eBay and 'eBay' pays the seller

 

Did you actually buy something for that amount?

 

Do you allow anyone else to use your account? 

 

Did you purchase under this account, another account or did you purchase as a guest/sign in via social media

 

What was the estimated delivery date?

 

 

Very very difficult for a buyer to be 'scammed' unless they do not use the tools they are given when an item does not arrive, or is not as described

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Non Delivery

If you have no record of the purchase, you were probably signed in differently - through social media - or you may have bought as a guest.

 

https://www.ebay.com.au/help/account/signing-account/signing-account?id=4189 (scroll down to the section about signing in with Google or Facebook or Apple - youโ€™re essentially creating a new account and your purchase histories for purchases under that are not in your usual eBay account).

 

https://www.ebay.com.au/help/buying/paying-items/buying-guest?id=4035

 

 


Be careful about how you sign in, in other words.

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