@gumleaf_goodies wrote:
The last two items I have wanted to buy on ebay have unfortunately both been from sellers who do not respond to questions. Both of these sellers have low feedback, very few items for sale and have not sold anything in the last 6 months. I realise they may not be checking ebay all that often but the first has not replied to any of the 6 messages sent early Feb to early March (have given up on that one).
The second seller has 2 items I wish to purchase and I have asked her twice about combined postage cost without a reply. I don't think actually buying the items will elicit any sort of response either and will leave me with having to submit an INR. Seems silly to go in that direction. Is there anything else I can do to contact the buyer?
Okay, so they are newbie sellers on ebay. Everyone has to start somewhere and I have no problem as such with buying from someone who is new. I was once, too.
But here's the thing. When we started selling, we were all over ebay every day to check if there had been any bids (there was no such thing as buy it now in those days, or not that I recall).
In my opinion, most new sellers, those with maybe only a few items listed, would pop in at some stage of an auction to see how their items were doing. Normal curiosity if nothing else.
And if you are going to get a reply and seller attention, it will usually be before a sale. The majority of sellers are keen to answer a query to make a sale. I'm not saying they love doing it, just that they will usually do it because they see it as in their interests to.
So let's see what you have got. You've got new sellers, they may not be popping in to see how their sales are doing (so they have close to zero interest;-they may even have the stuff listed elsewhere) and if you're not hearing from them now, odds are you may not get a great response after a sale either.
If they have seen your message but aren't replying, much the same thing. They may not want to combine postage or may not be sure how to do that after a sale etc and may be thinking of it all as too complicated so ignoring you.
It's your call: You can either buy both items separately (but if you do so, be prepared to pay two lots of postage, don't rely on getting combined postage after the event) OR you could just forget it and wait to see if similar things come up again another time, with a more reliable seller.
That is hardest if the items are not new, if they are collectables of some kind you are after.
I am not sure there is any other way for you to contact the seller. If you have sent several private messages, that's about all you can do, it is not as if you have their email address or phone number.
You could look at the wording/title of the ad though and copy & paste some of it into other sales sites eg marketplace & GT and see if it comes up there. If it does, you could contact them that way.
