@j-bmyers wrote:
Bought an item from chevypitstop back in November. Open up the box fineally this past weekend to find it broken. I contacted chevypitstop hoping to buy a replacemen partt and they sent me the part no charge. What an awesome act of kindness.
Some sellers are quite amazing like that. I bought a few items last year for my husband and within minutes of them being delivered to my front door, someone swooped in and took the package (I was in bed still, awake, and my bedroom is right next to the front door, so heard everything). I didn't tell the seller because he'd done everything right and it wasn't his fault. He even sent express post when I'd only paid for regular, just so I'd get it quicker.
A few months back I bought a few more similar items from this seller and he remembered me. He sent me a message saying "not sure if you meant to buy this one because you bought the identical item last year". I then confessed about what had happened with my stolen parcel. Not because I was expecting anything, but as an explanation of why I was buying the same item.
When my order arrived, not only did I get the items that I'd just bought, he had sent replacements for all the ones that were stolen!!!! I was absolutely gobsmacked. I would never have expected that in a million years. I felt so bad about it, I paid for them. A few hours later, my payment had been returned with a note, these are a gift. WOW!
