Remember customer service? I do.
It seems like eBay is the place for people who have no skill at social interaction to sell their wares.
I bought a watch in November last year, calculated to arrive before Christmas, the seller took 26 days to get around to mailing it.
His response to my emails was "It's all good!", good for who? The watch was lost en route and I was eventually refunded.
Then, yesterday I dealt with an Australian seller (ZERO Feedback, just signed up in February). They used text talk in their emails, as a response to questions about the products for sale. Zero feedback, curt, rude, illiterate responses that didn't address my questions and the final email told me to "get **bleep** you **bleep**face". Lovely, imagine getting that from a Myer cosmetic consultant or the coffee shop attendant at your favourite cafe.
I just love being abused by sellers, that's why I keep coming back to eBay.
5 Years ago I posted here about a seller who threatened to kill me and my family for posing a negative when he failed to mail an item I won. He didn't feel it had sold high enough and said his post office lost it when they left it on the counter. Do you have a receipt for postage then? "No, that blew out of my car", get a copy from P.O? "No, I have your address, I am coming up next week to fix you and yours"
eBay have these conversations, they agree it is "against policy" & "inappropriate, the seller will be suspended for this activity"
Yet, I see the sellers are still here, abusing buyers.
It is quite clear that standards will not be raised nor upheld, our only recourse is to lower our own?
