Hi all,
So long since i have had to return a product I've actually forgotten the process, I purchased a product that was a 2nds but described as only having a few minor scratches. However when I recieved the product, the screen is lifting at the front where its had an obvious ding (not from postage) and it does not work properly issues with key board etc.
I paid via paypal but have emailed the seller mentioned the issues and said that I am happy to return via registered post for either a refund or a replacement. I'm obviously awaiting a reply but just making sure I've done this right,
Forgive my ignorance but Is this the right process or am I supposed to take a dispute with paypal?
