On 10 April I ordered an item for $62.88, order 09-08493-13143, but was sent the wrong item. Started a return on 22 April. The seller agreed the wrong item was sent, but never provided a shipping label. They claimed, without proof, they are sending me the return (postage?) by mail. That has never arrived. I asked the seller repeatedly to provide a shipping label but have been mostly ignored. Ebay has sent me several messages urging me to mail the return. Still no label was provided. Ebay somehow believe that the seller has provided a method of return? A few days ago a print return label button appeared. When I clicked the button a message appeared claiming I would receive a refund. Nothing to substantiate the refund message, like actually receiving a refund. Was it placed there to run out the clock? Today, 10 May, the return was closed. No shipping label. No refund. No button to ask ebay to step in. There has been no way provided to communicate. Big waste of time and I am still out of pocket.
