03-06-2017 06:59 PM - edited 03-06-2017 07:02 PM
An Item was increased in price $10 at the same time that an eBay $20 (off $100 minimum spend) voucher was offered. Seller covered his part of the discount with a price increase, so actually gave no discount. This is sharp practice, illegal in normal retail trade. I unfortunately fell for it and bought it, then saw that his feedback showed others paid $10 less before voucher started. What can one do about this?
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on 04-06-2017 12:18 PM
on 04-06-2017 01:07 PM
Ebay has been using voucher code promotions since last year. It is pretty tenuous connection to say that a seller is just upping his prices now because of a voucher.
04-06-2017 01:40 PM - edited 04-06-2017 01:41 PM
Ok, hopefully this is the last time this has to be answered. There was a splurge of vouchers such as I have not seen before in the last 2 weeks, for example:
$10 off $50 @ eBay 02/06/2017 - 19:05
eBay 15% off Sitewide with Min $75 Spend (10PM to Midnight) 01/06/2017 - 17:23
eBay 8% off Sitewide with Min $30 Spend (8PM to 10PM) 01/06/2017 - 17:16
eBay $10 off Sitewide with Min $50 Spend (6PM to 8PM) 01/06/2017 - 16:54
eBay 15% off Sitewide with $75 Spend (4PM to 6PM) 01/06/2017 - 15:54
... and several others (the one I used is not even listed here)
This coincided with sudden price increases by some sellers. I was not the only one caught.
on 04-06-2017 02:20 PM
But what about the other discounts that have been listed regularly on your ebay Home page as well as the individual offers sent to members personally. The sellers don't know who gets these offers or when they get them. Sellers don't just up their prices when a discount promotion is announced....otherwise the prices would by up and down like a yo yo.
By your own admission the price of the item had been stable for some time.
on 04-06-2017 02:22 PM
it's a sad, sad world we live in
on 04-06-2017 02:25 PM
I would now like a VOUCHER for all my past purchases.
on 04-06-2017 02:38 PM
@mark.wooba wrote:that does not change the fact that this grub seller is gaming the system (and so are many others, according to reports at ozbargain). I should have gone to Amazon UK, where the item is selling for £45 (AU$78) delivered (in the UK) versus the $155 I was charged on eBay. That's why I CANNOT WAIT for Amazon to arrive here and sweep away the scum and profiteers.
I went over to the forums you mentioned and found two threads mentioning this kind of practice. I think the ones the members there are talking about are the very common 20% off deals for some of the big box retailers that are here on eBay - and I am aware that the prices with those sellers conveniently fluctuate.
For anyone wondering, a couple of months ago I needed to buy a new fridge. It wasn't an emergency, but still relatively urgent as it was a gift for my son who moved out and he was making do with a very small novelty cooler thing, thus I did not want to wait for one of the frequent 20% off deals from some of the large appliance retailers. So, I looked on many sites, eBay included, checked and compared prices, but if I took advantage of a site-wide offer (5% off purchase price from Australian sellers), the best price for the one I chose was on eBay. I bought it, but had a bunch of fridges remaining in my watch list for a while ('cos I'm lazy). Lo and behold, the next time eBay was promoting a 20% off deal from that seller, the fridge I bought was suddenly around 14% more expensive.
So, I know this stuff happens (I'm also in the market for a new computer, lost of tech sellers here who get frequent, exclusive discount promos 😉 ).
I'm also aware (as others have pointed out) that sometimes, it's just coincidence, and that regret over a price paid is a separate issue to a seller engaging in dodgy practices, so it would be better if we could separate those two issues, and focus on whether there is actually sufficient evidence to suggest the seller is (potentially) raising prices in line with eBay promotions.
I also feel the need to point out that a cheaper price overseas is unlikely to just be because it was on A***on, and that site setting up operation in Australia is not going to eliminate the reasons for the higher cost of goods here in Australia. I understand there are a lot of Australian consumers who honestly believe Australian retailers are just price gouging "because they can", but even if there are some sellers out there who are, honestly those who think it applies to the majority of Australian retailers generally are only looking at OS prices compared to Aus prices and making baseless assumptions, rather than informed opinions. (Think about this, I'm an Australian retailer. I price items at what I need to price them for my business to survive, because I both want and need my business to survive - that means I don't just have to consider how much money I want. I have competition from all over the world, it is ridiculous in this day and age to sit here thinking buyers don't know what their options are when it comes to buying online. For most businesses, that makes it difficult to impossible to price higher just to force other Aussies to pay more and not out of necessity but greed).
I notice that some people seem to think the A site is like some kind of promised retail messiah that will change everything.
I firmly believe, as a buyer and a seller, that it will change some things, but it's not gonna save everyone from all the stuff they think is wrong with everywhere else, because a lot of those issues are caused by people doing things, not the site they're doing them on. (Also consider this, if I just stay on the selling venues I'm on now, my prices will remain much the same, if I go to A***on, my prices everywhere will rise. Why? Because they require a seller's prices there to be equal to or lower than they are elsewhere, and their fees, if they retain the percentages from the overseas sites, are significantly higher).
on 04-06-2017 03:19 PM
I notice that some people seem to think the A site is like some kind of promised retail messiah that will change everything.
Unless they apply the "Australia Tax", it surely will. Else why bother coming here?
on 04-06-2017 03:22 PM
@mark.wooba wrote:I notice that some people seem to think the A site is like some kind of promised retail messiah that will change everything.Unless they apply the "Australia Tax", it surely will. Else why bother coming here?
I think we should start here. What are the reasons an item might cost $100 in Australia, and say $50 in the US?
on 04-06-2017 03:55 PM
@mark.wooba wrote:I notice that some people seem to think the A site is like some kind of promised retail messiah that will change everything.Unless they apply the "Australia Tax", it surely will. Else why bother coming here?
Costco is quite good for their prices, but not nearly as good as in the USA. The A site will be in the same boat.
Any Australian shopkeeper will tell you that they can buy stock from overseas at very low prices but once you add shipping and import taxes the goods will be considerably higher.
The A site will be in the same position as any business that imports goods to Australia. They are not going to sell things at the AU$ equivalent to what you find the prices in the USA.