on โ01-08-2013 10:25 PM
This is pretty urgent. Title says it all. Basically I bought an item for cheap, they left positive feedback on my account too now they are saying the price was a error. I am wondering what will happen with getting my money back/ or getting the item? Can I get my money back? Or do they have to post the item now? Thanks for the help!
on โ01-08-2013 11:17 PM
If you have paid and have not got the item DO NOT agree to the cancellation till you have a refund.
If 2 weeks passes and no item then open a dispute for item not received.
Tell the seller you will not agree to their request till they have refunded you in full.
on โ02-08-2013 06:58 AM
What method did you use to pay, paypal, bank deposit or other?
on โ02-08-2013 08:02 AM
And once all is done and dusted - leave the seller a negative - seller refused to honour sale
on โ02-08-2013 08:59 AM
I used paypal. Thanks for the help everyone!
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They havn't even done anything yet. They said it was an error (the low price was an error) in the first message but they havn't cancled it yet. I asked for a refund via message.. Ill wait and see what happens.
on โ02-08-2013 09:13 AM
@the.magic.cookie wrote:I used paypal. Thanks for the help everyone!
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They havn't even done anything yet. They said it was an error (the low price was an error) in the first message but they havn't cancled it yet. I asked for a refund via message.. Ill wait and see what happens.
JMO but I wouldn't give them anymore than 48hrs to respond.
If they had the time to send a message & leave feedback,then they had the time to provide you with an immediate refund.
on โ02-08-2013 09:31 AM
I would go further.
How could the price be an error?
The person listing an ad is the person listing the price and most auctions last a few days or at the very least, a few hours.
I can't see why the seller didn't have time to revise the ad if they had made a mistake.
My guess is the auction didn't go as well as they hoped, but I often think sellers shouldn't start a sale at under what they are prepared to sell the item for, and this seller should honour the sale. But it doesn't sound as if they will so get your money back, I guess, and give them a negative, they deserve it for wasting everyone's time.
on โ02-08-2013 10:09 AM
Maybe the seller with a full page of negs inside of one month?
on โ02-08-2013 06:57 PM
Don't wait, if they have already refunded you then just leave them a neg and one star for each and move on, if they haven't already refunded you open an item not received dispute, escalate to a claim straight away and leave the neg.