Seller wont post items due to customs risk.

[michellebartley]

I wanted to buy some items and had to ask seller for ship costs. Then she emailed me rattling on "oh unable to post these due to customs regulations in Australia". I emailed her back saying "willing to take risk, have not had problems before from sellers in UK sending similar items". Do you think she has a right not to post this item or is she being over cautious. Its my money Ill lose if something happens (which I highly doubt). I am still waiting for her response.

[michellebartley]

I just remembered that a seller from the UK a while back posted me an item and it had been opened by customs but let thru and ironically before he sent it he emailed me and said "Are you sure this parcel will be passed at Customs" like he knew already what was going to happen. Seller knows best!

[curraone]

eeek would not touch this

[cherry*135]

Are the items you are trying buy on the Customs restricted or prohibited list for entry into Australia? If so, then no, I would not expect an overseas seller to post them to me.

[digital*ghost]

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@michellebartley wrote:
Do you think she has a right not to post this item 

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I know she has the right to refuse to post the item (or to be more specific, to refuse to sell to a location that presents a risk). The reason(s) why are actually (and ultimately) irrelevant, but money (and whose is at risk) isn't always the sole concern of sellers. 😉

[cq_tech]

Why don't you save postage and all the aggro and simply buy your doggie treats locally in Australia?

I hardly think your dogs are likely to be clever enough to know the difference myself.

[lyndal1838]

Sellers have the right to refuse to sell to any member or any country that they chose.  If she does not want to send to you then there is nothing you can do to force the issue.

[pink-budgie]

anyone want to guess who will be on here winging they have not received there item if this seller caves in??????????

[michellebartley]

She agreed to post them which was good of her and they are small animal treats not dog treats. And you cant buy them here.

[tstore]

"I emailed her back saying "willing to take risk, have not had problems before from sellers in UK sending similar items"

Actually it is the seller taking the risk not the buyer.

I note you left someone a neutral feedback because an item never arrived (even after refund). So would you have left a neutral for this one too if it never arrived without knowing whether it got confiscated at customs or not?