So sick of rude sellers like this!

[hsvcc64]

I've noticed recently I've been contacting sellers about their items, just asking a question about the item before I purchase it because they haven't had the information I need in the description of the item.

Only to find that they don't reply to my inbox and raise the price of their item! I find this rather rude and bad for business.
They have someone interested in, so they raise their price of their listing but don't bother to contact the interested buyer back answering their questions.

Does this happen quite a lot? Ive found this to happen a few times. i hate asking questions, worrying sellers will raise their prices. I wish eBay wouldn't allow changing the price of items until the listings have ended.

[shahmink]

lol @ davewil1964

Do you sell dot-to-dots?:^O

[phorum_junkie*]

As a buyer I rarely ask questions unless it is about combined postage. Anything else should be in the listing and if a seller is too lazy or inept to put it in I will find a seller who does.

As a seller i also answer questions even though in 999 times out of 1,000 cases the information is there in the listing, it takes a very strong injection of willpower not to point that fact out in the reply 😉

[thecatspjs]

As a buyer I always ask questions and seek to clarify anything I am not 100% sure of. This includes those listings that have a comprehensive description.

For example, color of goods - as this varies so much between cameras, monitors.  Or marks and wear, such as confirming that the only wear or flaws are those commented on in a description. I also confirm post and handling time if I need something quickly, as the way ebay treats post time in listings is so very misleading to actual handling and post travel time. 

If I am looking at a pick up only item, I message to get a sense of pick up time availability or more exact location than "Melbourne."

Lately, for those items described as new never used or used once only, but without box or tags etc, I have been seeking to confirm this with mainly newer sellers, as I have recently received a couple of items that were definitely used, or used on a number of occasions but were described otherwise.

I would only encourage more buyers to do so, as it has certainly saved me from some purchases that I would be less than happy with.  If you can't see and touch the goods before you purchase, better to be safe than sorry and take some responsibility for the goods you are seeking to purchase.

. 

[chezzy]

After having bought an item that was described as mint - which arrived with various stains, creases and foxing - I am more inclined to get the condition clarified now!!

Believe me, sellers don't always think about the things that might be important to a buyer.

Even worse now with the one-liner ebay mobile descriptions.

[springyzone]

 a buyer I always ask questions and seek to clarify anything I am not 100% sure of. This includes those listings that have a comprehensive description.

For example, color of goods - as this varies so much between cameras, monitors.  Or marks and wear, such as confirming that the only wear or flaws are those commented on in a description. I also confirm post and handling time if I need something quickly, as the way ebay treats post time in listings is so very misleading to actual handling and post travel time. 

If I am looking at a pick up only item, I message to get a sense of pick up time availability or more exact location than "Melbourne."

Lately, for those items described as new never used or used once only, but without box or tags etc, I have been seeking to confirm this with mainly newer sellers, as I have recently received a couple of items that were definitely used, or used on a number of occasions but were described otherwise.

I would only encourage more buyers to do so, as it has certainly saved me from some purchases that I would be less than happy with.  If you can't see and touch the goods before you purchase, better to be safe than sorry and take some responsibility for the goods you are seeking to purchase.-catspjs

Totally agree.

As a buyer, I expect the truth and the whole truth.

I too have bought something listed as worn once, only to find it is worn much more than that.

But my pet hate is people who don't list the faults. I bought a dining suite listed as excellent condition. The photo was a bit on the dark side so I asked questions-are all the chairs sturdy, is the fabric in excellent condition etc

Yes, I was told. I bought, only to find yes, the chairs were fine but the table had 3 white heat marks.

The seller just said "oh it could do with a stain". If so, it should have been in the listing.

I gave her positive feedback, it is  a nice enough suite, but the trouble is, if a seller talks up an item without mentioning faults, it could cause bidders to go higher than they would if they knew all the facts.