Unpaid item case expiry date.

[michellebartley]

I have an unpaid item case on me at present which expires on 26th June only problem is I cant pay til 30th June and have asked seller if she will oblige by extending the date. She is rather slow at answering emails. I spoke to ebay about it and they said that you still have a few days after expiry date to pay. Is that so? Im just a bit doubtful.

[digital*ghost]

It depends what you mean by 'expire'.

A UPI will close automatically after (from memory) 35 days from the date of sale if not closed before then (either due to payment, the seller manually closing it, or the UPI assistant), and the seller can't extend it beyond that time-frame, and as far as I know checkout on eBay is impossible once a UPI dispute closes either way.

If the seller is not using the UPI assistant, they can close it manually at their preferred time, after 4 days from opening it and within that 35 days from DOS, and as you probably already know, they have no obligation whatsoever to agree to your request of an extension. If they are using the UPI assistant, then I will just say that they likely have the process automated for a reason, and would probably be even less inclined to make manual exceptions, but again, it's entirely up to the seller. 

[2106greencat]

Michelle, it is standard that most sellers will open a case at 4 - 5 days, and they have every right to close 4 days after they have opened a case, regardless of a buyers intent.

While you may be completely genuine, a seller has no way of knowing this, so they will (as I would) close 4 days after the dispute was opened - which is in total 8 days after purchase.

In future, you should always check with the seller before purhcasing/bidding to ask them if it is acceptable to pay a little later, and it will be up to them to agree. If they do not agree, do not buy or bid.

Sellers are not mind readers and they react to unpaid items as they are advised by eBay, and they do so to get a refund for the costs of selling .

[michellebartley]

Item didnt have a shipping cost and it took a while for seller to get back to me with it and by that time I didn't have the money to buy it. She said she could cancel before this happened but I said no.(Wish I'd said yes). Still learn by your mistakes.

[digital*ghost]

---

@michellebartley wrote:
. Still learn by your mistakes.

---

Yes, always good when you can do that. 

The lesson I'm personally taking from this, is: Always get shipping costs up front, if acceptable, allocate the appropriate amount of funds to the purchase, buy item, don't buy anything else that would need to use the those funds, wait for invoice, pay.

[2106greencat]

You can request the sellers contact details from eBay and give them a call, sounds like they may be approachable so worth a try, better than getting a strike against your account.

http://www.ebay.com.au/sch/ebayadvsearch?_sofindtype=9

you will need the item number to enter..

digi 

[digital*ghost]

---

@2106greencat wrote:

digi 

---

Aloha, cool cat. 🙂

[davewil1964]

So this means you bought the item on 18th at latest. 12 days is a bit much if you didn't negotiate prior to purchase.

At the very least you should have had the item price plus your estimation of postage (accurate, given your experience) allocated against the purchase. So unless postage was way over the top....

[michellebartley]

Good news. Seller has kindly accepted date for late payment. Phew!

[shepherdsrule · Accepted solution]

Never hurts to ask

Seriously, most people are pretty obliging, and feathers only seem to get ruffled when there is no communication.