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Why do I get unpaid item messages when the item has been paid for?

????

 

Message 1 of 6
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Why do I get unpaid item messages when the item has been paid for?

Fellow members cannot say why

 

Who is sending you the messages?  (automated eBay messages, or the seller themself?)

 

Are the actual messages or the notification under the 'bell'

 

Have you been in contact with the seller to make sure your payment actually went through?

 

 

????

Message 2 of 6
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Why do I get unpaid item messages when the item has been paid for?

lyndal1838
Honored Contributor

How did you pay?

 

If you used paypal the item will automatically be marked as paid for.

 

If you have used bank deposit you are at the mercy of the seller's honesty as ebay has no record of payment being sent.....and you have no buyer protection.

Message 3 of 6
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Why do I get unpaid item messages when the item has been paid for?

If it was a bank deposit or cash pick up, the seller has to mark it as being paid

Message 4 of 6
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Why do I get unpaid item messages when the item has been paid for?


@11dustyattic wrote:

If it was a bank deposit or cash pick up, the seller has to mark it as being paid


I think you mean an honest seller has to mark it as being paid.

Who is going to police the seller's honesty in this situation?

Message 5 of 6
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Why do I get unpaid item messages when the item has been paid for?


@lyndal1838 wrote:

@11dustyattic wrote:

If it was a bank deposit or cash pick up, the seller has to mark it as being paid


I think you mean an honest seller has to mark it as being paid.

Who is going to police the seller's honesty in this situation?


I didn't say it would be policed. Yes the op is reliant on the seller being honest

Message 6 of 6
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