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Attaching video evidence files

At present eBay only permit picture format files to be attached to buyer feedback/querries to sellers regarding product quality or faults. Many operational product faults or quality issues can not be accurately conveyed by a picture alone and need vi...

Fixed Price Constantly Changing

So I’ve been watching an item with a fixed price for about 2 weeks. The price started at $90. I kept it in mind and when I looked back about a week later it was listed for $130. The price then dropped to $120, then $110, then $100, then $90. Today it...

My item seems to be stuck at Erlanger since 7 Jan

Hello people, I have never used international priority shipping before. I have no Idea where my Item is or even what's happing. My item should have delivered by 14 Jan. What is really passing me off that every time I contact the seller, he doesn't re...

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  • 13 replies
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chain saw not working Brand new out of box.

Living in victoria,purchased saw from big ebay seller in NSW,buy it now option. pay pal purchased 9th jan saw arrived 12 th jan. I assembled according to instructions.Emailed their customer support at address supplied on add, describing problem 12th ...

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  • 681 Views
  • 15 replies
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can a sleer do this?

hello, I am really new to ebay but would like to know what you think?A seller i have just brought off (2 days ago) reslisted some items i wanted as a gift. She had them before but i missed out and she told me 'when her supplyer had them in stock agai...

Resolved! Out of stock item - obligation to sell?

Seller (large chain retailer) advertises an item on eBay. I clicked on it and discovered that it is currently out of stock. I write to the seller saying that I would like to order the item and purchase it for the advertised price. Seller replies sayi...

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  • 841 Views
  • 6 replies
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global shipping program damage how i got refund

My experience might be helpful.I purchased nine vintage glass items and three were damaged from a American seller with GSP. Arrived at Kentucky GSP then was shipped to Australia.GSP_seller is protected (You aren't responsible for item loss or damage ...

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  • 4234 Views
  • 11 replies
  • 11 Helpful

scammers

Be aware of criminals selling iLife robot vacuums for low prices even auctioning the items. I lost $43.00 to one iLife vacuum seller eBay removed the item said I hadn't paid when I had paid and it is listed on my bank statement as PayPal but there is...

Changing feedback

is it possible to remove or change feedback once left? i recieved an item today and it looked fine so i left good feedback. on closer inspection i have discovered it was not as described.it was a some test strips for aquarium water, in the advert it ...

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  • 3 replies
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are you able to buy utility knives and blades from china

i am looking to use 9mm ultiliy blades in my work shop to replace marks as they are cleaner to use but I tend to ware them down very quickly. i was wondering if it is legal to buy ulility blade and replacement blade from china and get them import usi...

Resolved! Seller cannot post an item, I am unable to pay. (paypal won't allow). Seller will not cancel order.

I am becoming increasingly frustrated with sellers that will not post to PO boxes. As that is my only means of receiving goods. Sellers need to make this clear BEFORE a purchase is made. Secondly they need to respond to buyer communication promptly. ...

accepting offers

seller sent me a offer that included postage that i accepted, but in check out it still appears (offer plus postage)

Protected managed sellers.

I didn't know there was such a thing.. From part of a recent reply to an old thread: "The accounts were being managed by an account manager in Singapore who was removing all the feedbackWe found out the name of that account manager who was removing n...