eBay

eBay Customer Services communicate in writing via eBay messaging

I had a problem recently with a purchase and I contacted eBay CS team.They were unable to resolve the issue on the spot.I asked them to send me a message in the eBay messaging system so we could progress the issue over the next few days. I said if th...

eBay Returns system broken - unsent items marked as sent

For the past 2 or 3 months I have experienced a problem with every eBay return I have started (3 in total):-On day 1 I start the return.On day 2 a return label PDF is offered in the return.On Day 3 eBay marks the item as 'sent' and removes the return...

Purchase by 2626gregoryp

I have purchased items from a seller for a modular computer workspace and I cant seem to be able to pay for it. Can you look into the problem pleaseRegardsGregP

In accordance with Australian business regulations, a confirmation step is required.

eBay's "buy it now" buttons no longer prompt for confirmation. They instantly finalize the purchase without any "Are you sure" or "confirm this order" step. Had either of these been in place, I would have chosen to decline a recent purchase. It appea...

Purchase History changes 2023

After Ebay changed Purchase History information I don’t leave feedback unless it is negative, previous I left feedback for sellers that toke the courteous to leave feedback after my transaction.

Seller reneges on a refund deal for revising neutral feedback.

Never ever do a deal with a seller to get a refund for revising your feedback.I received a $25 pottery mug in over nine pieces smashed in the mail. My partner who the mug was for advised me to give NEGATIVE feedback to the seller for sending the frag...

Vouchers

Has anyone else had problems with applying the voucher? I deliberately bid on an item with had the PRLVD10 code (pay as little as ... ) only to find after check-out that it cannot be applied. There are some seriously dodgy practices going on here at ...

I didn't receive the item and I bought as a guest. I tried to contact the seller but no reply.

I bought one item from ebay using guest account and I can't see my item on the Purchase History. I bought the item since 7 Oct and the ETA is between 12-19 Oct 2023. Now already 27 Oct and I sent the seller messages about getting the refund but the s...

Seller has disappeared after purchase

Bought a piece of second hand furniture on Sunday and the seller has been uncontactable since then. Paid by Mastercard immediately. Have just raised an 'item not received' dispute as it's the only option available to me. How do I get their contact de...

Items havent been delivered but it is more than 90days what can I do? Seller has strung us along

THE ITEMS WE ORDERED & PAID FOR IN SEPT 2023 HAVE NOT ARRIVED. mmptrading has strung us along & latest email from them said our items had arrived in Sydney and were awaiting transport to us. That was sent on 27th September. Does anyone know where I s...

Refund of UK VAT charged on item purchased from UK seller with Australian delivery address