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SNAD & return post

Sorry if this has been done to death but just want some clarification please. I purchased a 2nd had electric kettle for $25, the seal inside has perished & it leaks. Seller says to return for refund but I must pay return post. Kettle weighs over 1kg ...

Help.How is this fair.

Would like some input from others and maybe any suggestions. I bought 3 items(2 on one auction) and the seller sent me the wrong items.The shirts did not have the badges as per the ebay auction(even though the auction stated it would come with them)....

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Can I somehow name a wonderful seller?

Sent a message this arvo to English seller re INR. No questions asked, no deliberation, umming, aahing nothing. Next thing I know I get a message of regret that item hasn't shown up and FULL refund postage and all into my PayPal account. Couldn't bel...

Seller's getting away withr ripping off buyers!!!

Im feed up with buying items from seller's and then they do a "runner"... How is ebay letting them get away with this? I have brought items 4 or 5 different times and the seller has taken the money and shut up shop. This is happening more so now than...

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Ebay really sucking....

Hmmm. I am trying to search for decking footings. Ebay keeps changing my search to decking fittings. If I wanted fittings I'd freaking search for fittings instead of footings. Deck Stumps gets changed to deck stamps!!!! STOP IT! I KNOW WHAT I WANT!!!...

Search frustration..........

Hi All, 'Is there any way to keep permanent settings of preferred search criteria? That persists between session, between item search's etc? I'm from Australia. I search for second hand stuff and I'm not remotely interested in what's available from t...

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mobile phone sold without charger

I'm probably being dumb but I bought a '5month old' phone which was being replaced by a different brand new model phone, the ad had all the info provided by the manufacturer. 'silly me' thought that the phone would come with a charger and possibly in...

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Emails from PayPal

I received an email I thought was from Pay Pal stating an amount I had spent with purchaser details and an invoice ID. It had a link to contact paypal with any queries, as I don't usually use links I went to my paypal account myself. There was no rec...

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Buyer protection for goods not received

Recently I purchased an item from a seller with excellent feedback, who had non trackable postage as standard, but options (for extra $$) to have purchase sent trackable or registered. I checked out with regular non trackable postage and paid via pay...

reducing a bid.

If i have bid on an item say $10 and the current bid is mine at $6 can i reduce my bid down to $8? Please note i do not want to cancel it.

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I was scammed. Is there anything I can do?

I bought an item that arrived broken. The seller immediately offered a refund but had me jumping hoops for months. Looking at their negative feedback, it is clear they do this regularly. They keep putting obstacles in front of the buyer until they gi...

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EMS express package took 3 months to arrive from OS - why?

My poor seller, he has sent a replacement for an item I bought in December, which he then posted with a tracking number that eventually dropped out of the system, showing the item as being dispatched but never arriving in Australia. The day after he ...

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Contact Seller Link Unavailable

I am sorry if I am repeating something already asked. I have searched for this but not found anything. I have been buying from a seller for awhile now and suddenly their Contact Seller link is not visible. I think in around 15 purchases I haven't had...

opinions on item bought

would you expect to receive a new or worn item? item condition : used picture: clothing with tags attached title: states retail price, excellent condition, with tags description: states as new with tags

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Where did my bid go?

I was bidding on an item today, following my usual format, waiting untill about 30 seconds before I 'confirmed bid'. But nothing showed up? I messaged the seller whom I had messaged earlier with questions to see if there was anything unusual at his e...