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Hide orders problem

Hi, I recently had to bring up all my purchase history to find some info. However I cannot re hide them.In the past when I searched for info I was able to hide the lot, not now. I have 3 years of purchase history sitting there, except recent stuff th...

Item in Australia? eBay and Aust. Post Partner UBI Smart Parcel to enable customer deception

Having waited 2 weeks for another item 'in the post' from a chinese registered seller claiming the item to be in Australia. I punched the reference number in the tracking website for Aust Post (it wasn't a tracking number - just the "AP Article ID" )...

Resolved! Free Returns

I purchased two crystal perfume bottles , they just looked dirty to me on the inside, but when i tried to clean them i knew the inside was damaged by the previous contents, Returned the to the seller ebay was not much help , but i wanted a refund for...

User avatar by • Community Member
  • 762 Views
  • 8 replies
  • 0 Helpful

False advertising

I have noticed that any questions posed to sellers about their products are sometimes answered in a vague manner and direct questions are not at all addressed. I find it frustrating and find that it is mostly with the suppliers from China. A pice, a ...

User avatar by • Community Member
  • 576 Views
  • 6 replies
  • 1 Helpful

Why can't I leave negative feedback?

I am trying to leave negative feedback for a seller whose item was nothing like their advertised product. I have started a return, however, I still want to leave negative feedback about the quality of the item so other buyers are aware that customers...

Haven't been sent a return label.

Hi, I bought a gps tracker 2 months ago, and it has never worked properly for more than a few days. Ebay and seller said I could return it, but now the seller claims I have marked the item as sent, and there is only one label per request. Ebay has lo...

User avatar by • Community Member
  • 171 Views
  • 1 replies
  • 0 Helpful

Money back guarantee?

I bought an item on 29/7/2023 and the wrong item was sent. The seller admitted the error and said the correct item would be sent and sent me a postage label for me to return the item which I did. The correct item never arrived so I asked if I could c...

EBay complaint

In March 2023, I bought an item from an eBay shop. Item has never worked properly despite being advertised as “new, AU stock, Warranty”. Seller had ‘No Returns’ activated so I cannot use the usual return functions. I have made numerous attempts to co...

Resolved! wrongly boxed items sent

I have tried to purchase a mini bench drill from 3 different sellers now , and when it arrives it a mini bench sander ! The box clearly states its a drill but its not inside. The sellers try's there hardest to get you to keep it offering a $10 refund...

Vetting out True Australian sellers.

i have a concern re Ebay Australia. So as to support Aussies and small businesses, I will vet Australia only advertisements. I then have to vet out items listed as Australia from those listed primarily from China. To be left with what i am looking fo...

Excess postage

My daughter needs a part for her car. It’s advertised for $66 and they want $190 postage. Why is it so much.

Refund to a different creditcard or account

Dear Ebay Community, I recently purchased an item on behalf of a family member and they paid on their creditcard using my Ebay account but their delivery address. Their creditcard was recently updated and they have a new card. The item had to be retu...

User avatar by • Community Member
  • 896 Views
  • 2 replies
  • 0 Helpful

Refund failed

I accidentally placed an order for an item from a seller, but the payment already went through and I couldn’t cancel, so I asked the seller to cancel for a refund instead, they did so and I waited for eBay’s response. When eBay finally responded, the...

User avatar by • Community Member
  • 655 Views
  • 9 replies
  • 0 Helpful

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