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Resolved! Seller wont send to PO Box

I've just encountered two sellers that don't say anything about not sending to PO Box anywhere in their listing & you only find this out once you go to buy the item. Then you have to ask then if you can cancel the order. Not good enough. They send th...

User avatar by • Community Member
  • 6425 Views
  • 33 replies
  • 5 Helpful

Resolved! Need help exercising my consumer rights ?

I purchase a Bluetooth headset from a seller on the 16th Nov as a Christmas present for my son. He unwrapped it on Christmas day and we found it will not hold a charge. Seller declined a return request and immediately blocked my eBay account so I cou...

User avatar by • Community Member
  • 965 Views
  • 17 replies
  • 0 Helpful

Resolved! another collectibles seller has left the platform

I have just found out that an excellent trader in militaria has left ebay. After numerous takedowns of listings through the automated systems no human responses or rectification from ebay they have decided to leave the platform. I know the feeling I ...

Sellers cancel item then blame you

Bought item, paid immediately, sellers provides tracking number next day. Have just discovered that I apparently cancelled the order and have been refunded my money.No I did NOT cancel the order! I spent ages looking for the item so why would I cance...

User avatar by • Community Member
  • 993 Views
  • 10 replies
  • 0 Helpful

Resolved! Ebay site is useless to resolve an item i did not receive

i put a request in for ebay to step in when i had trouble with a seller whom i did not receive the items i bought they just keep saying it is at the post office and i cannot email ebay to for them to get my money back off these scammers i will be nam...

Item says shipped, no tracking. (International Order)

I'm from America and ordered something from Australia, last week on Wednesday. Seller shipped it Monday, 2 PM AWST. However there is no tracking provided. I know this is common in Australia, but is it common for International orders? Order Number is:...

User avatar by • Community Member
  • 924 Views
  • 18 replies
  • 0 Helpful

Resolved! crippled options

I don't understand why the option to contact message the seller is "greyed out". I don't want to leave negative feedback without asking "why part of the purchase is missing" in the package received. Strangely the parcel I received, ordered and paid f...

User avatar by • Community Member
  • 539 Views
  • 6 replies
  • 0 Helpful

Refund

The item I had bought a while ago has vanished from my account. This happens rather fequently and has already caused me to move mostly to amazon. Anyway, I need to open a case. PayPal sends me to eBay. Please advise.

Help Please

Can someone please let me know why this is happening? I am trying to purchase an item and this message continuously comes up. The seller isn't accepting bids or offers from you. Thanks

User avatar by • Community Member
  • 398 Views
  • 2 replies
  • 0 Helpful

A fix to add combine postage

Hi, I'm wanting to buy three items from a seller and I can't request an invoice due to the "You can't request a total because the seller has already offered a discount for these items." I have contacted the buyer and they said that they can combine p...

User avatar by • Community Member
  • 151 Views
  • 1 replies
  • 0 Helpful

Ask eBay to step in option missing

I ordered an item and tracking shows delivery (Global Shipping Program) but the item was not delievered. I have contacted the seller and they suggested letting eBay sort out because tracking shows delivery. The option to ask eBay to step in is missin...

User avatar by • Community Member
  • 210 Views
  • 3 replies
  • 0 Helpful

Price jacking before sales

Does Ebay monitor sellers before sales are annouced for price jacking which is illegal? Its common practice on Ebay for sellers to jack up their prices before a sale. recent "PUPGRADE" sale is just an example. Can we be given tool to see price histro...

User avatar by • Community Member
  • 2317 Views
  • 29 replies
  • 0 Helpful

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