can sellers change the date paid or date posted

[shoppingbag*]

Many times I have bought things and noticed that the "PAID" date is often wrong (usually marked as one day before being posted) and usually several days after it was ACTUALLY paid and easily verified by my records.  Also, POSTED dates are often wrong.  Is it possible for Sellers to manipulate these dates?

[modestbods]

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@2011.narelle wrote:

As Lyndal told you,the seller cannot change the date of payment & that eBay is in U.S time.There is no option/setting for a seller to do that.If you paid by eCheque it will state the day paid but it does not count until it clears,same as a real cheque.No PayPal payment can be changed by the seller.

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This ^^.

OP, is your Paypal account verified, meaning: have you  had your attached bank account officially verified through Paypal, along with a back-up payment method via a credit/debit card that has also been officially verified with Paypal?

If you haven't verified them, to verify an account you do so from the 'add/edit accounts' page in your Paypal account & follow Paypal's instructions. Paypal will make a small withdrawal of less than $2 from the relevant account/card, once you see the transaction come through you then use the amount of the withdrawal as a 'pin' number that you input with Paypal to complete the verification process. Paypal then credits your Paypal account with the sum they had withdrawn, and you're good to go once you've done the same for both your primary & secondary payment methods.

Even if you have previously verified both payment methods, if your back up debit/credit card has expired and you haven't updated it then your Paypal account is no longer deemed verified until you have.

If your Paypal account is not verified, spending restrictions apply as regards instant transfers. Some may still go through instantly, particularly small purchases, but larger ones will take up to 3 or 4 days to clear. From memory I think there are other factors involved too, such as; your total spending over a given period, where/who the funds are going to & possibly also depending on what type of item it is... but tbh I'm not too sure of those restrictions, let alone the actual details pertaining to them.(It's 5am, I'm running on fumes, and am having trouble finding the motivation to start wading through Paypals terms & conditions to clarify that info.)

And sorry OP, you may not like reading this, but you absolutely do owe Lyndal an apology. She was genuinely trying to help you and instead of expressing gratitude (as you should have) you were very very rude to her, unreasonably so imo... just saying.

[k1ooo-slr-sales]

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@shoppingbag* wrote:

Many times I have bought things and noticed that the "PAID" date is often wrong (usually marked as one day before being posted) and usually several days after it was ACTUALLY paid and easily verified by my records.  Also, POSTED dates are often wrong.  Is it possible for Sellers to manipulate these dates?

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as stated by narelle in post #9, if you are funding your PayPal payment with en e-cheque then there is a delay in the clearing of the payment to the seller.  If there is an hourglass showing on you purchased items list then the payment is "pending" and the seller has been advised by PayPal to not post the item until the payment clears.  This delay is standard practise with e-cheques and is something that the seller has absolutely no control over.

When I have received payment by e-cheque it has taken anything from 3 to 8 days for the payment to clear.  If you are funding with e-cheques then the payment will clear days after your records show you paid.  I have found that when a weekend is part of the clearing time the time is longer i.e. pay by e-cheque on a Friday and it may not start to clear until Monday.

In this circumstance, if the posted date is one day after the apparent 'paid' date, then you should get down on your knees and thank the seller for such great service in posting within one day of cleared payment instead of thinking that the seller is messing with you.

If you are not funding your PayPal payments by e-cheque . . . . . . . . I got nothing, sorry.

[lane-ends]

If a seller pays for post via eaby labels. when postage is processed this then enters as "item posted" against the item. This not the date it is handed over to AP whether in via a street box or lodged over counter, merely when they paid the postage. There is a drop down option date during the process that allows sellers to select a later date, but not earlier. Often this defaults to next day if processed in pm. Most i would suspect would just skip this and use whatever default shows as its usually the same day and the intention is to lodge that day, even if it eventually doesn't go until next business day. That could easily be processed fri, but doesn't make post until monday, several days later, and in hindsight we tend to overlook weekends. In this case Ebay would be marked posted Fri, but tracjking would show lodged monday.

I mark posted as soon as label processed, item packed and in shipping crate. As that is cut off for changing invoicing/order as it is a long wait to cancel any labels as a result of changing the order. 

If sellers use C & S i dont think you can alter date at all, it marks as posted as soon as paid.

If using other methods, then seller has to maually mark posted. They cant predated it, but they may just forget/overlook/catch up wiith admin work later, this will appear to mark it as posted later than actual.

View "posted date" in Ebay as "processed date". Actual posted date can only be relied on if item is counter lodged (or picked up by AP) and it is scanned via tracking as lodged.

[iamanark]

Well that lets me out....I am not a seller.

.

but still knows everything !

[lane-ends]

As far as paid date is concerned. If it was paypal then ebay/paypal do this, seller has no input. If by bank deposit, seller has to manually do this. If using ebay labels they have to do this & buyers has to complete checkout (to verify shipping address) otherwise you cant process shipping label.

If not using ebay labels, or C & S, then it has to be done manually by seller. But as it is not essential to processing transaction they may even forget altogether, or at least be lat.

There are no great conspirences going on its just the automatic system makes assumption in an attempt to look more efficient than it really is. You cannot acurately guarantee posting times outside of AP scanned lodgements, or paymentdates  made outside of paypal.

[modestbods]

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@shoppingbag* wrote:

  Is it possible for Sellers to manipulate these dates?

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@shoppingbag* wrote:

  It would seem something shifty is going on here.

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 Btw...

One point to consider: if sellers actually could manipulate the dates that purchases are marked as paid (which they most certainly can't), and if they were being shifty about it, you wouldn't find the date being changed forwards thereby increasing the number of days in which you have to open a dispute with paypal, but rather you'd find the date being wound back to decrease the time you have to open a dispute. 

 As a seller, the idea of what you're suggesting almost makes me drool. I'd be like "Oh yeah Paypal, bring on your 180 days !! I've just finished winding back the odometer on my car, now it's your turn baby !!" Ahhh to sleep, perchance to dream.... if only.

[digital*ghost]

Sellers can unmark a payment as received, then mark it as payment received again. I have no idea if this messes with payment dates as I've never done it. 

As far as I know, when an eCheque payment clears, the payment date on eBay is the date payment was initiated - again, I can't say 100% for sure because I've never taken a moment to double check, but I do recall other sellers stating this, and citing it as one of the reasons a lot of buyers who pay by eCheque seem to mark postage time down.

As to why they might manipulate dates, well, a date on eBay not being a true reflection of actual dates could affect auto-5 DSRs. Also, after 4 weeks from the payment date, eBay puts a note on the purchase if feedback hasn't been left yet (the "don't forget to leave feedback! if there was a problem with this transaction, please go to the resolution centre by [X date]".

If the payment date was pushed forward by a week on eBay, it wouldn't be pushed forward in PayPal, so by the time you go to the resolution centre / PayPal to dispute a transaction, it might be too late. 

Most sellers wouldn't dream of doing something like that, but the sad fact is if the system can be gamed, there will always be a few who will do it.

[2011.narelle]

Maybe it can be unmarked as paid if it is bank deposit or if it was cash on pick up,never tried it.But anything PayPal is set in stone.

I think the O.P is trying to find problems with sellers & transactions that just are not there.Seems to have a suspicion that all sellers are out to rip her off in some way.The other thread,no. 2 of 3 i think,about the SNAD expalins it a bit to me.If she msg that seller with the attitude here,then they are going to sense a problem buyer & reply in a very non-commital way that would seem as they don't care as OP put it.

OP, sellers aren't out to get you,they are not the enemy,just people selling stuff & trying to do a good job in 98% of sellers anyway.Often under difficult eBay rule,don't make a simple transaction a drama.You don't need to micro manage the minuitiae,that's eBay's job.If you have a problem or question about a sale,contact the seller & calmly ask in a non passive-aggressive way or they may think that YOU are up to something.

[digital*ghost]

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@2011.narelle wrote:

Maybe it can be unmarked as paid if it is bank deposit or if it was cash on pick up,never tried it.But anything PayPal is set in stone.

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So, nothing will happen if I click the "Unmark as payment received" option in the dropdown menu next to a sold item which was paid for with PayPal? (Like I said, I've never tried to do it, and I don't want to risk confusing my buyers if it does do something.... though, I do know a seller on the boards the other day managed to unmark a PayPal payment as received so that they could send the buyer a new invoice, so methinks it's possible. What I don't know, as I said, is whether or not it messes with dates).

The OP is not the first person to come to the boards confused by changing dates - it's entirely possible that these are glitches or anomalies caused by eBay, of course.

I agree that at the end of the day, eBay dates don't affect too much, unless the buyer relies on the reminder for dispute dates, but even then I would say it's wiser to make a personal note of it elsewhere, because I would be hard-pressed to call anything on eBay reliable. 

[2011.narelle]

Oooh i just dragged a PayPal paid item out of the deleted sales & i can unmark it as paid! Then i quickly marked as paid again so i don't annoy the buyer who hasn't left fb yet.Still,there is PayPal records & times of payment so i don't see how it changes anything real.

The U.S is i think 12hrs behind us so at certain times there will be 1 callendar day difference.Can be confusing if someone isn't used to it i guess.