case was opened as item not received, seller offered to send another so case was closed. Item not re

Item not received and seller not responding to messages

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case was opened as item not received, seller offered to send another so case was closed. Item not re

Who closed the case?

 

The seller can't, but it will time out.

 

You have probably done your dough, unless there is no tracking, in which case a Paypal case should be possible.

 

As jellybird said in another thread, why would you believe a seller would send a replacement when they didn't send the original item?

 

For future reference, never let a seller string you along (especially if they are not registered in Australia).

 

If they offer a replacement and don't upload valid AUSTRALIAN tracking in a couple of days, don't believe them.

 

Go for the refund, as that is all the eBay Money Back Guarantee covers.

 

You can always repurchase after you've been refunded, preferably from a different seller.

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