help with a seller pleass

[pamela_darren]

OK I bid and won this item for 99c brand new jacket. Now I just got a message of the seller like this

can't seem to find the jacket 😕 unless i have sold it b4 and forgot. would you still like me to keep looking or refund you the money? sorry for the mix up

What do I do I said I would like what I paid for please. But what are my options? I have to take a refund because she's lost it?

This is the item number 271740456272

Thanks

[curraone]

I do have some sympathy for the new sellers who get caught in this situation however - following the ebay suggestion to start auctions at 99c is what they are doing, and they can't believe it when that's what it sells for.    

Ebay should change their tutorial to say "start the auction at a price you will be happy with".     (As if that's going to happen )