hi has anyone had problems with REMOVED my sony has fallen apart sony in Australia wont

hi this ebay sellar  wont respond  i bought a new phone z5  and lcd panel came loose my phone held together with rubber bands sony aus wont honour warranty and this sellar wont respond to my many contacts its less than 12 months old ????????????

i was lead to believe aus stock but came from hong kong even though it said located in canberra 

Message 1 of 5
Latest reply
4 REPLIES 4

hi has anyone had problems with REMOVED my sony has fallen apart sony in Australia wont

The seller you name shows as being registered in Hong Kong on their page (they can say the item is located *anywhere* which is why you need to look at a seller's feedback before buying anything, it will show you not only where the seller is registered but how many negs they have from unhappy buyers

 

 

 

So looking at their feedback, you can see several buyers have had problems with them

 

When buying off a seller on eBay, unless they are an authorised seller/re-seller of a brand, there is no warrenty (a seller may *say* there is, but that is nonsense) so little wonder Sony Australia will not honour a fake warrenty from an oversease seller not authorised to sell the product

 

Best never to buy things like a phone or other electronics on eBay

Message 2 of 5
Latest reply

hi has anyone had problems with REMOVED my sony has fallen apart sony in Australia wont

so how can we get these people to get more bad reviews

 

Message 3 of 5
Latest reply

hi has anyone had problems with REMOVED my sony has fallen apart sony in Australia wont

Don't buy from them. That way 'reviews' (called feedback on eBay) won't matter.

 

If enough people didn't buy from them it would not be worth their while to keep trying to rip off mugs.

Message 4 of 5
Latest reply

hi has anyone had problems with REMOVED my sony has fallen apart sony in Australia wont

Reviews are for the product, not the seller. A faulty product does not instantly make the seller at fault 

But when a seller has several red dots (feedback) saying they have sold a faulty/fake/dangerous item ,then the seller knows jolly well what they are doing and are at fault

 

Sellers can have 100's or even 1000's of negs (red dots) but people still insist on buying from them

 

As mentioned,the only way to 'stop' them is for people not to buy from them

Message 5 of 5
Latest reply