how do i leave additional feedback on an item?

[jph975]

Hi,

I've left feedback for a seller but forgot to assign DSRs on an item.  How do I do this retrospectively?  I've only just left the feedback in the last 5 mins.  Thanks!

[mbselections00 · Accepted solution]

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@jph975 wrote:

Hi,

I've left feedback for a seller but forgot to assign DSRs on an item.  How do I do this retrospectively?  I've only just left the feedback in the last 5 mins.  Thanks!

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To the best of my knowledge, (based on advice from CS), it is impossible.

For what it is worth, (again based on advice from CS),  leaving no DSR's does not cause a defect - whereas leaving 1, 2 or 3 does !

[jph975]

Thank you! I thought as much, but wasn't positive, so thought I'd ask the question 🙂

[mbselections00]

  you're welcome.

I only know because about a month back (on a different ID) I was leaving positive Feedback for several items from a Seller who had been amazing, and somehow in my haste I hit the submit button before filling in the stars on the last item and I felt sick to the stomach thinking he would cop defects so messaged him & apologised & rang CS immediately to try and fix it - only to be told you can't !

Guess it's better than what a buyer accidentally did to me - he claimed he hit 5 Stars for Item as Described, but I got a Defect - after 5 attempts & messages of explanation & apologies from the Buyer, they still refused to remove it, so I'm stuck with it.

Wonderful system - NOT

Anyway, have a great day