how does it happen?

[davidc4430]

how can a seller get it so wrong? ordered something from queensland. i live in country south australia. i get a tracking number from 'fastaway' couriers. i check the number today as today was the last day of the predicted delivery time.

i discover my items in perth and there is a message attached saying they have been unable to deliver my item! possibly because i dont live in perth i suspect but who knows.

i just dont get it, when i sell something on ebay i get all the information i require to safely send it to my buyer. only i can screw it up by not sending it where its supposed to go.

just as well its a cheap item and i didnt need it in a hurry.

[nevillesdaughter]

Is this the fault of the seller or the courier? I've had perfectly addressed items returned before because the carrier couldn't read/be bothered/ whatever.

Marina.

[davewil1964]

Maybe it went to Perth because all of SA was off the map?

I can't believe you would even consider blaming the seller for the inadequacies of the carrier. The fact that they chose the carrier, maybe, but then YOU accepted that carrier by purchasing.

Ergo: you get what you paid for. And fastway aren't the only carrier to send goods on tours, as you well know.

[davidc4430]

i did not choose the courier company 'fastaway'

i paid $8 postage for "Standard Postage (Australia Post Parcel Post Parcel)"

so the seller chose 'fasaway' not me, then i can only sumise put the wrong bloomin' address on the package! that makes it the sellers fault in my book.

[davewil1964]

So is it 'fasway', fastaway' or, more likely 'fastway'?

You might have an issue there, given it wasn't AP, but you might have noticed your whole State was off the grid for a while a few days ago.

As a seller, I would hope a buyer would allow a bit of leeway for TWO one in fifty year storm events in a fortnight. As a buyer in such a situation I would not be particularly worried about something being in Perth instead of the crick down the road that has suddenly become a state-wide lake.

That's just me, so feel free to penalise the seller for the weather. That would put you into the vast majority of consumers. Whether that is a fit for you, like punishing a seller for things out of their control,, is entirely your choice.

[digital*ghost]

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@davidc4430 wrote:

how can a seller get it so wrong? ordered something from queensland. i live in country south australia. i get a tracking number from 'fastaway' couriers. i check the number today as today was the last day of the predicted delivery time.

i discover my items in perth and there is a message attached saying they have been unable to deliver my item! possibly because i dont live in perth i suspect but who knows.

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As you have the tracking number and are the recipient, I would suggest calling Fastway, they should be able to tell you what happened, and what will happen now - until you can be sure of that, you can't be sure whether it was the seller's fault or not. 

[davidc4430]

the really funny bit is that as my parcel was collected on the 26th and the company attempted to deliver it at the nonexistent address in perth on the 3rd, the truck must have gone via south australia. unless standard postage gets me air freight from queensland to perth.

perhaps i was supposed to go wait on highway 1 for the truck to pass by?

[davidc4430]

latest update on the fastway link, they have returned the item to sender.....LOL

[k1ooo-slr-sales]

david, some time back a seller posted the connote numbers for some couriered items he had sent to a buyer.  That was a bad thing to do on the boards because anyone could go to the courier website and input he connote numbers and see the details of the delivery, including buyer name, address, phone number etc.

Have you been able to see the connote details online?

[davewil1964]

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@davidc4430 wrote:

the really funny bit is that as my parcel was collected on the 26th and the company attempted to deliver it at the nonexistent address in perth on the 3rd, the truck must have gone via south australia. unless standard postage gets me air freight from queensland to perth.

perhaps i was supposed to go wait on highway 1 for the truck to pass by?

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So you have received the item?

C'mon, Dave, what's going on?

The book is still relevant, notwithstanding slyrider.