who do i call about a item shipped from u.s by global shipping to Australia? its in derrimut now.

super annoyed. bought a item using the global shipping program. costing me $100a.u, been weeks waiting. only to check tracking to find out about a unseccessful delivery(wrong address) and returned to melbourne derrimut depot (guess). im in geelong only 40 mins away and its been sitting there for 2 weeks now. anyone know who the carrier is from global shipping? i rang auspost and they said they cant help me with the tracking number provided as its unknown to them.  

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who do i call about a item shipped from u.s by global shipping to Australia? its in derrimut now.

jbmbkb
Community Member

fedex or pitney bowes seems to happen all the time a few of my items have sat in derrimut for quite some time before arriving.

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who do i call about a item shipped from u.s by global shipping to Australia? its in derrimut now.

lyndal1838
Honored Contributor

FedEx is the shipper for the GSP.

Sometimes they hand it on to Australia Post but if you have tried them then your best bet is to try FedEx themselves.

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